Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

O

Omar

Automotive, 101-500 employees

Less than a year

4.0
November 2024

Its great but could be faster

Pros

I like how easy it is to use even for someone who's new to it.

Cons

I don't like that you can't just import data and get values back that reflect the imported data. For example instead of clicking on each SKU individually, it would be much quicker to import a larger dataset with SKUs and see the related data right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J

Jay

Automotive, 51-100 employees

Less than a year

3.0
November 2024

Solid software

Pros

There's a lot of data to check out and it really gives you a lot of good info.

Cons

It's a bit clunky and not the most userfriendly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

9

A

Anonymous

Wholesale, 500+ employees

More than a year

5.0
October 2024

Outstanding and user-friendly BI tool

Pros

It's really simple to use, even for people who don't know much about data.

Cons

Not much to complain about. Though I still think a mobile app would be nice even though most people don't seem to agree with me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stuart

Medical Devices, 51-100 employees

More than a year

5.0
October 2024

Its amazingg!

Pros

So good how you can look at data in different ways to get what you need. I brought it into my current company because it helped in my last job and it covers everything from sales to budgets. It's a one-stop shop for data.

Cons

It would be great if customers could extract tables to Excel from a view-only version of the dashboard. Right now, you have to set up email subscriptions for tables and data, which feels like double work. A simple export-to-Excel option for customers would make things much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Chris

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
September 2024

Its pretty helpful and easy

Pros

Easy to use and love the transparency. It's been super helpful for Tencarva as we work on getting all our reports in one place.

Cons

The one limitation we found was uploading budgets without the budget module.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kelly

Wholesale, 51-100 employees

Less than a year

5.0
September 2024

Its really helpful for our work

Pros

There's so many reports you can make!!! it feels endless!!!

Cons

Sometimes it's a bit tricky to figure out how to run reports with the specific parameters you need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

R

Ray

Wholesale, 500+ employees

More than a year

4.0
September 2024

Really enhances my productivity

Pros

Very easy to use, and you can dig down to the exact detail you need. It also sorts and organizes everything super quickly.

Cons

At first, it felt a little overwhelming but with the tutorials and guidance tools, I was able to learn quickly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

L

Lars

Wholesale, 11-50 employees

More than a year

5.0
September 2024

Incredible business intelligence company

Pros

It works great and the support is amazing. They always know what to do.

Cons

No complaints at all. Phocas does exactly what it promises.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robin

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
September 2024

Its perfect for managing inventory and sales

Pros

I love that I can make custom reports easily with just a few clicks.

Cons

It takes a little getting used to with all the options, maybe even a bit too many. But once you get the hang of it and save custom options, it's great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mark

Logistics and Supply Chain, 500+ employees

More than a year

5.0
April 2024

Excellent tool with excellent customer service

Pros

Phocas is super easy to use and lets people do their own reports without bugging IT.

Cons

Data integration can get tricky over time but that's more about how we've added data than any problem with itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Adrian

Wholesale, 11-50 employees

More than a year

5.0
April 2024

Ideal for BI and KPI management

Pros

We use it for everything in our reporting. The fact that you can share any dashboard with a link has made it perfect for wallboard reports around the company. Seeing the numbers visually helps everyone get it. Reporting spend is so much easier than using Excel.

Cons

One thing it could improve is modernizing the dashboard graphics. The current options feel a bit limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Design, 1-10 employees

Less than a year

5.0
September 2023

My top choice for data intelligence

Pros

It makes understanding your company's data so much easier. It's quick to set up, and you can pull all your data into one place.

Cons

The tool is regularly updated, though it doesn't always come with patch updates. But it's compatible with several platforms.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

10

Functionality

10

R

Robert

Wholesale, 11-50 employees

Less than a year

4.0
September 2023

Good tool, not so cheap and service quality varies based on the contact person

Pros

It works super fast and being cloud-based is really helpful.

Cons

Depending on who you're working with, if they're on vacation or sick, there's only a substitute available for emergencies. There are usually weekly issues to resolve.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

J

Jessica

Consumer Goods, 11-50 employees

Less than 6 months

5.0
September 2023

Compiling data is really easy

Pros

I love how easy it is. Didn't even need any training to use it.

Cons

Occasionally we have connectivity issues connecting with our versions of Dynamics Navision.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Khallyl

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
March 2023

Real time and easy analytics

Pros

I totally recommend Phocas for any business that needs an easy-to-use, real-time analytics tool. The dashboards are super customizable, and the data modeling features make it simple to create a single, reliable source of truth for your whole organization. It also works smoothly with other business apps, and you can access everything from your phone, which makes it super convenient. The customer support is top-notch, so you'll always have help when you need it. Overall, I'm really impressed with Phocas and would definitely suggest it to others.

Cons

Phocas software definitely has its advantages, but there are a few potential downsides to keep in mind. For one, some customization options can be limited, and it might take a bit of time to get the hang of it especially for people who aren't familiar with business intelligence tools. The software also offers fewer data visualization options compared to some other tools and it may not integrate with all the data sources your business uses. On top of that, it can be quite pricey, which could be a concern for smaller businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Aman

Chemicals, 51-100 employees

Less than a year

4.0
March 2023

A comprehensive review of BI and analytics solutions

Pros

Phocas is known for its simple, easy-to-use interface that makes it easy to explore and analyze data in different ways. This is really helpful for businesses that don't have dedicated data analysts, as it allows non-techy users to easily access and understand their data without any hassle.

Cons

A few users have noted that the software doesn't offer extensive integration with other systems and tools. This could be an issue for businesses that use a variety of applications, as it may require them to jump between platforms to access all their data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

R

Reunaldo

Marketing and Advertising, 500+ employees

Less than a year

4.0
March 2023

Very easy to navigate

Pros

What I really like about it is how easy it is to use and how quickly you can access data. The visuals are great too and customizing the look and feel of the dashboards is super simple. Whenever I have questions or run into issues, the team is always ready to help and the customer service is top-notch.

Cons

I didn't like how the user interface felt a bit clunky and not as user-friendly as other software I've used. It was hard to navigate and find the information I needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anthony

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0
February 2023

Excellent software for data management

Pros

I like how you can switch between different datasets while still keeping another open. For example, I can check product data and credit note types for each customer at the same time.

Cons

Available training for new users was helpful. I've been using it for years, and learning through a hands-on approach worked best for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

Samantha

Mining & Metals, 11-50 employees

More than a year

5.0
February 2023

A fantastic product with an excellent, dynamic support team

Pros

The screens are really easy to navigate, and you don't have to click through a bunch of things to find what you need. I love how simple it is to create dashboards and dig deeper into the data. The support team is awesome too. After a rough start during the handover, Phocas really turned things around. They're always engaged, helpful, and know their stuff. Plus, if I can explain what data I need, I know they'll figure out a way to get it for me.

Cons

It's not that easy for less tech-savvy team members, especially those who don't understand databases or don't use the tool often. I wish it was easier to import simple data, like a spreadsheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9