Total 12 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

58%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

LF
Lori F.

Government Administration, N/A employees

Less than a year

5.0

“Insights for events and grants”

Pros

This product gives me a lot of valuable information. I can see who visited an event, where they came from and what they did afterward, along with some demographic insights which helps me with grant reporting and issue tracking.

Cons

The price is the only real drawback for me, it's expensive but I feel it's worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

“foot traffic reports impress clients”

Pros

I rely on it as my go-to for foot traffic analysis, with a wide range of features and reports that consistently impress clients. Pulling reports is easy.

Cons

Demographic overview could be more refined since it seemed to produce very similar results regardless of the location I outlined with a polygon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH
craig h.

Enterprise, 500+ employees

4.0

“real estate lease details”

Pros

A convenient place to find the information needed to manage real estate lease details.

Cons

It would help if critical dates linked directly to the relevant lease sections and notice provisions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

LM
Lakshman M.

Small Business, N/A employees

4.0

“Placer.ai Review”

Pros

It helps us uncover better business opportunities than ever before.

Cons

Website traffic and insights could be free, even if they only showed approximate numbers. A few other tools offer this completely free.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AS
Aman S.

Business Specialist, N/A employees

4.0

“confident decisions from data insights”

Pros

Placer.ai gave us access to data insights we hadn't had before. We can analyze, validate and reconcile information which helps us make decisions with confidence :)

Cons

Coverage is limited by geography and industry and the price is comparatively high. Predictive algorithms may be involved. Using the Placer retailer tool takes studying the manual or getting instruction from subject matter experts. With so many chart types and filters, a layperson needs help.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

7

SM
Sumit M.

Director, N/A employees

4.0

“Helps us provide better customer service”

Pros

Real-time store visit tracking lets me see how many people are coming in, helping us adjust staffing levels and provide better customer service. The consumer behavior insights have given us a much better understanding of customers' preferences so we can personalize our marketing and improve their overall experience. We've also had more people visit our stores which has led to higher sales and revenue for the business. The platform is accessible and easy to use so we were able to get up and running quickly. Support from their team has been responsive and excellent throughout, helping us work through challenges and make the most of the product.

Cons

Although Placer.ai is user-friendly, getting started still involved a learning curve. It took a while to become familiar with the features and figure out the best way to use the platform. There are integrations with some popular tools but I'd like to see a broader selection so we could connect it with more of our systems and make our workflow more smooth. The price can also be high, depending on business size and the level of insights needed which may put it out of reach for smaller businesses or those on a tight budget. Coverage spans many locations and industries but some areas or business types may not be supported yet, limiting its usefulness for them.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AA
Ankush A.

Program Manager, N/A employees

3.0

“detailed location data analysis”

Pros

Uses advanced AI and machine-learning methods to gather and analyze information from sources like GPS and mobile devices, with accurate, up-to-date data. It provides customer demographics, dwell time and visit frequency, along with a user-friendly interface, customizable reports and connections to Salesforce and Tableau.

Cons

Regional and industry coverage is limited and the cost is relatively high. Predictive analytics could be added.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

5

DN
Dhananjay N.

E Commerce, N/A employees

4.0

“accurate mall and shop information”

Pros

It measures accurately and provides reliable information about any mall, shopping center or shop.

Cons

There can be too much information and it isn't always accurate for every place.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Small Business, 11-50 employees

4.0

“highly accurate trading-area data”

Pros

Its accuracy is among the best on the market, with 99% accurate data on a trading location and the trends around it.

Cons

Pricing is an important part of choosing and finalizing a product and Placer.ai sits somewhat on the premium end.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

PA
Piyush A.

Lead Engineer, N/A employees

4.0

“marketplace customer traffic”

Pros

Retail stores and marketplaces can get real value from this tool. It shows how many customers are visiting a marketplace, what traffic looks like at a store or marketplace and how other retailers in the surrounding area are performing.

Cons

Getting started with the tool takes some guidance. You need to read the guide or get instruction from a subject matter expert. With so many filters and graph types available, a non-expert will need someone to help.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

“clear UI and varied reports”

Pros

Varied reports, a clear UI and personalized customer support.

Cons

More reports are always welcome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AW
Alisha W.

Real Estate, N/A employees

More than a year

5.0

“gives great foot traffic insights”

Pros

Using this tool has been amazing for me. When a property or store doesn't have sales info, I can use foot traffic data to build a full picture which makes me look knowledgeable to clients.

Cons

Not all data is available for every center or store so sometimes I have to request research. While it's quick for some centers, nationwide stores can take much longer and I might not get the info by my deadline.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9