Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

FT

Figo T.

Design, 51-100 employees

More than a year

5.0
September 2023

Sharp analysis made crystal clear

Pros

One thing I really enjoy about this platform is how effortlessly it lets me convert and analyze data in a clear, effective and visually appealing way.

Cons

The only downside for me is probably the most recent update to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LB

Luisa B.

Consumer Goods, 500+ employees

More than a year

5.0
September 2023

Genuinely flexible interactive dashboards

Pros

What I like most about Tableau is how it can build almost any kind of dashboard making data analysis very interactive and easy. Also it gives employees the freedom not just to explore data through existing dashboards but to work with their tech team and build their own. That opens up more ways to view, analyze and report on the data.

Cons

Because I work with a fairly large volume of data, it does lag a little at times and the loading speed can be slow. From my perspective, that is really the only drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KB

Kimani B.

Accounting, 1-10 employees

Less than a year

5.0
September 2023

A top-tier visualization ecosystem

Pros

Tableau ranks among the top tools for data visualization. It lets you build highly detailed and customized visuals exactly the way you want and you can also do calculations on the data while creating those charts. It's an excellent platform for data analysts as well as the broader business community.

Cons

One frustrating part of creating visuals is that it automatically decides which chart types fit your data. For example, it won't let you make a line chart unless your dataset includes dates and that can get pretty annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ER

Eric R.

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2023

Crisp dashboards with premium features

Pros

It packs a lot of functionality into one place. Every time I use it, I genuinely enjoy the experience, my work seems more manageable and the dashboards I create come out looking professional.

Cons

The desktop version does come at a price and it's pretty expensive. I'd mainly recommend it for companies rather than individual users, unless the personal cost isn't an issue for you.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AK

Alexis K.

Utilities, 51-100 employees

More than a year

5.0
September 2023

Filter quickly and report flexibly

Pros

What I really enjoy about Tableau is how quickly you can adjust, update and filter reports to create exactly the visualizations you need. We rely on it a lot for reporting and daily metrics at our office.

Cons

This may be specific to our setup but we haven't been able to customize the look of our report visuals. From our side, options like changing font style, font size and colors don't seem to be available and it would be helpful if that level of customization were included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JNW

Joel Neil W.

Media Production, 500+ employees

More than a year

5.0
September 2023

Always-current dashboards for dynamic teams

Pros

Real-time data and dashboards are a big plus here and it also works really well for collaboration since the whole team can access whatever is being built together. The role-based permissions are especially useful because they make it possible for both managers and employees to work within the same system while still keeping access appropriate.

Cons

One thing missing from the product is data modeling functionality and it would be even better if that were included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KT

Khemesh T.

Accounting, 51-100 employees

Less than 6 months

5.0
September 2023

Reporting dashboards that mean business

Pros

The reporting dashboards are excellent and the platform is simple to use.

Cons

The configuration process is not very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AEO

Angeli Eloise O.

Information Services, 500+ employees

More than a year

4.0
September 2023

Handy mapping for complex data

Pros

A really convenient way to do VLOOKUP-style data matching especially when working on SAP and Salesforce integration mapping.

Cons

It took them about two weeks to resolve a migration issue and that disrupted my workflow quite a bit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG

Anely G.

Education Management, 500+ employees

Less than a year

5.0
September 2023

Research-grade visuals for academics

Pros

Compared with many other tools, the visualizations in Tableau are on another level. The platform seems user friendly and easy to use and its analytics are clear and genuinely helpful when exploring data. Altogether it gives researchers and students a very professional look in the presentations and publications they create.

Cons

The only downside is the price. If students have to pay for this tool, it can feel like a significant investment still once you start using it, it does feel worth it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MC

Maor C.

Airlines/ Aviation, 101-500 employees

Less than a year

4.0
September 2023

Dashboards that balance ease and utility

Pros

The dashboard is very easy to use and the software functions well overall.

Cons

At times it takes longer than expected to load queries and data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MM

Munavvar M.

Online Media, 1-10 employees

Free Trial

5.0
August 2023

Unlimited custom dashboard possibilities

Pros

One of the best parts is that it works with Python which makes customized visualizations possible. If you know Python, you can build your own dashboards and create visuals tailored to exactly what you need.

Cons

The only downside is the price especially since Power BI is available for free.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JG

Josue G.

Judiciary, 500+ employees

Less than 6 months

4.0
August 2023

Extract brilliant insights from raw data

Pros

It does a very good job of processing data and turning the corresponding analysis into useful information.

Cons

It can be difficult to tell whether a report was created by someone else.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

OM

Orlando M.

Computer Software, 101-500 employees

Free Trial

4.0
August 2023

Explore data through interactive views

Pros

Tableau is really strong for data visualization and the dashboards are highly interactive which makes it very useful for day to day user work.

Cons

The learning curve can be pretty steep especially when it comes to the more advanced features and the license cost is also on the expensive side.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

PM

Pippa M.

Apparel & Fashion, 500+ employees

Less than a year

5.0
August 2023

Reports that grab and hold attention

Pros

Switching to Tableau has completely changed how we read reports. It looks visually appealing, the dashboards are clear and the filter and search tools make it much easier to find exactly the information you need. Compared with working through a spreadsheet, the experience is far more interactive and customizable which has made a huge difference for us.

Cons

Because it was such a big shift from our old way of doing things, we did need a few walkthroughs and some guidance at the start to learn the platform. That said it's not really a downside since it has still worked extremely well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Melanie G.

Research, 500+ employees

More than a year

5.0
August 2023

Creative freedom within every dashboard

Pros

Tableau offers dynamic, varied and visually engaging dashboard-building capabilities. It gives you a lot of creative flexibility and there's so much you can do with it to build interesting and nuanced visualizations.

Cons

It does come with some limitations. There isn't a built-in donut chart option so you have to fake it by layering pie charts. Resizing elements can feel pretty complex, the program can crash at times and the price can be quite high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JFB

Juan Felipe B.

Food & Beverages, 500+ employees

Less than 6 months

5.0
August 2023

Dynamic visuals that evolve with you

Pros

Using it is very easy thanks to how user friendly it is and I really appreciate the dynamic workflow, the attractive visual design and the ability to refresh data in real time.

Cons

It's an excellent tool overall though the dashboard area could still be improved especially by allowing more capacity for individual sheets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YSE

Yavuz Selim E.

Consumer Goods, 500+ employees

More than a year

4.0
August 2023

Versatile graphics for any dataset

Pros

One thing that really stands out is the growing number of ways to visualize data which gives us much better insight and helps us look at the same information from different angles.

Cons

It doesn't come native to any particular data platform which is both an advantage and a drawback. Tools like Adobe Analytics with AEM or Google Analytics with Google Data Studio tend to offer a more connected experience and I cannot really say it works that way.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS

Mohamed s.

Financial Services, 51-100 employees

More than a year

5.0
August 2023

Plenty of charts and helpful guides

Pros

It is easy to use and learn. Whether a project is simple or complex, it turns data into clear, useful charts. The web blog and public catalog are also packed with helpful tips, examples, answers and fixes. Those resources have been incredibly valuable many times.

Cons

One frustrating part is that I sometimes end up with results that don't match the values I was expecting. Figuring out why it arrived at those numbers or errors can be difficult and debugging it can take quite a bit of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Industrial Automation, 500+ employees

Less than a year

4.0
August 2023

Popular dashboards with welcoming design

Pros

Tableau has been a favorite for me because so many businesses rely on it for analytics and the dashboard feature is especially appealing thanks to its user friendly interface.

Cons

One part that could be better is the data exploration and analysis side which feels a little slow and somewhat disproportionate to me.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Computer Software, 101-500 employees

More than a year

4.0
August 2023

Massive customization headroom available

Pros

There was a huge amount of flexibility in the customization especially if you had the time and resources to really invest in it.

Cons

Getting people to actually adopt it was a challenge because it did not feel as user friendly as some competing tools. Even visualizations that looked fairly simple ended up taking more effort to build so a lot of time went into figuring out basic settings that could have been better used on other work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8