Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

TK

Travis K.

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
November 2022

No-code visualizations for everyone

Pros

Right out of the box Tableau seems accessible to use and you do not need any programming or scripting knowledge to build both basic and more advanced visualizations.

Cons

One thing I could not really figure out was how to add columns or extra data to an existing data source without changing the original source itself. In other words, it is not designed to make adding new data very simple, even though it does an excellent job letting you manipulate the data you already have. There are times when you just want to create a new column and that is harder than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kylie M.

Computer Software, 500+ employees

Less than a year

4.0
November 2022

Master it and reap the rewards

Pros

After spending some time with it, the platform started to feel much easier to use.

Cons

Getting started was pretty confusing and it was hard to understand at first. It definitely takes some time to get comfortable with how it works.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Higher Education, 500+ employees

More than a year

5.0
November 2022

simple design with analytical depth

Pros

Right away the built-in data analysis tools stood out and the platform feels very user friendly overall.

Cons

There really isn't much to complain about though adding some of the tutorials directly into the platform could help new users get up to speed faster on certain tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Jackson H.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
November 2022

Efficient visuals that save time

Pros

Tableau is very easy to use and works really efficiently especially when there's a need to present data and visual information in a clear, professional manner.

Cons

That said when you compare it to the price, it doesn't feel quite as user friendly as it should.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ME

Mahmoud E.

Marketing and Advertising, 500+ employees

Less than a year

5.0
November 2022

Dashboards and graphics in one place

Pros

Its visualizations are one of my favorite parts of Tableau. There are plenty of display options and switching between them is very convenient. The color choices work really well and the dashboards and story features are especially impressive.

Cons

One thing I didn't enjoy as much is that it takes some practice before it feels natural to use every day.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RP

Rufo P.

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
November 2022

Clean design with sharp visuals

Pros

The way this software presents clean data really stood out. It's simple to use, easy to interpret and works especially well when you need to build a dashboard to showcase data. If the goal is creating data presentations, it is definitely a great choice.

Cons

One thing I wasn't too impressed with is that its use doesn't feel all that broad and there are other programs that can handle everything it does and even more, like Excel for example.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Information Services, 500+ employees

Free Trial

4.0
November 2022

Broad support with decent charts

Pros

Among the data visualization tools out there, this is one of the most useful and professional options on the market. It lets you build informative charts without much trouble, as long as the underlying data is reliable. There's also a large ecosystem around it so finding guides, answers and community help online is usually pretty easy.

Cons

Compared with similar products, the interface isn't the strongest part of the software. New users usually need a bit of time before everything starts to click. On top of that the pricing tiers seem more tailored to larger companies which can make it harder for smaller businesses to really benefit from all of its powerful capabilities.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

KB

Krishnakant B.

Financial Services, 11-50 employees

Less than 6 months

4.0
November 2022

A clean UI with clear features

Pros

Its interface is simple, distinctive and well designed. Most features are clearly visible right away and are easy to understand.

Cons

One downside is that there's still room to add many more features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RH

Ric H.

Financial Services, 500+ employees

Less than 6 months

4.0
November 2022

Agent tracking through clear metrics

Pros

The metrics are really simple to understand and I appreciate that they can be tied directly to each agent.

Cons

Looking up a client's survey for a specific agent takes a few steps since you have to open the client's account first before finding the call and listening to it again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MJ

Michelle J.

Accounting, 500+ employees

More than a year

5.0
November 2022

User-friendly reports with adjustable views

Pros

Using this software is very easy and the report layouts are neatly organized and simple to understand. It's also very convenient to switch between different months of data or any other time period that's needed.

Cons

One limitation is that the parameters stay fixed so whenever the data changes, they have to be updated manually since there's no automation for that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NB

Nathan B.

Financial Services, 500+ employees

More than a year

3.0
November 2022

Great backend, visuals feel dated

Pros

The dashboard builder is a standout and lets you create really good dashboards, even when working with large amounts of data without much trouble.

Cons

A few of the visualization tools feel a bit outdated in terms of appearance although they still get the job done well enough.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

AZ

Alex Z.

Consumer Services, 101-500 employees

More than a year

5.0
November 2022

Fast performance with striking graphics

Pros

Tableau delivers a lot when it comes to data visualization, with features like drill-downs, filters and a wide range of chart types. It also handles large datasets very quickly which makes working with complex data much more efficient.

Cons

One limitation is that dashboards are not very flexible for casual viewers to explore on their own. In most cases, they can only apply filters so digging deeper is hard unless the tables or charts were specifically designed in advance for that kind of analysis.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

KM

Kareem M.

Computer Software, 101-500 employees

Less than a year

4.0
November 2022

Graphics paired with dashboard excellence

Pros

It is a fantastic option for data analysis. It helps build impressive dashboards, stories and data statistics and it comes packed with strong features and a wide variety of graphs.

Cons

The first time you use it, it can feel a bit confusing but it becomes more familiar once you spend some time with it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

TR

Tuieng R.

Research, 51-100 employees

More than a year

4.0
November 2022

Ready templates with helpful charts

Pros

There are plenty of charts and templates available so users can get started quickly without having to build everything from scratch.

Cons

It does need a proper introduction to the features though, in order to use the platform effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CR

Cristina R.

Insurance, 500+ employees

Less than 6 months

5.0
November 2022

Simple setup with beautiful results

Pros

It is very easy to use. You just enter the information it asks for and it loads everything without much effort.

Cons

It can be a little slow when pulling in data that goes back across multiple years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GP

Guillaume P.

Entertainment, 51-100 employees

Less than 6 months

5.0
November 2022

Navigate like Excel, visualize better

Pros

The Excel like workbook layout with separate worksheets and tabs makes everything easy to navigate and keeps things well organized.

Cons

A frustrating limitation is that worksheets or entire workbooks cannot be imported in either the cloud or desktop version. It's also not possible to save results as new data sources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 51-100 employees

Less than a year

4.0
November 2022

Analytics with visual flair

Pros

One of Tableau's biggest strengths is the wide range of features it offers for data analysis and visualization.

Cons

When the internet connection is weak or bandwidth is low, the application tends to lag and can take a while to load.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Market Research, 51-100 employees

More than a year

4.0
November 2022

Some of the best visualizations available

Pros

The visual quality is some of the best you can get.

Cons

There are a few compatibility issues happening in the background.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TD

Thien D.

Education Management, 101-500 employees

More than a year

5.0
November 2022

Tutorials help us a lot

Pros

Tableau is a decent tool because the tutorials are highly interactive and really simple to follow. The education pricing is also reasonably affordable and the interface feels more user friendly than a lot of other alternatives.

Cons

I am not sure I'd continue using it without the educational discount. On top of that the huge number of features can feel a bit overwhelming and the layout could use some reorganization.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GT

Gloria T.

Sports, 11-50 employees

More than a year

5.0
November 2022

Statistical insights for data scientists

Pros

One thing that really stands out is the statistical analysis. It makes it simple to spot the correlation between two data points and understand the relationship clearly.

Cons

The downside is the cost since it feels a little expensive and there isn't a standard tailored package available.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10