Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AM

Alex M.

E-Learning, 101-500 employees

Less than a year

5.0
May 2020

Data that gives you real insights

Pros

Right away I was genuinely impressed by how effortlessly this software turns data into meaningful, useful insights. It made understanding the information feel very natural and accessible.

Cons

At times, it does seem like the platform can become a little unwieldy so I'd definitely want someone with experience to guide me through it properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PF

Phyllis F.

Information Technology and Services, 1-10 employees

Free Trial

5.0
May 2020

Good data views with integration

Pros

Working with Tableau has been a big step up for me especially coming from heavy use of Excel pivot tables. It integrates really well with different data sources and the interface gives you plenty of ways to look at your data from multiple angles and levels of detail. Compared to what I was used to before, Tableau really takes data visualization to another level.

Cons

There are a lot of features and options so it can feel a bit overwhelming at times. That said, the hover-over explanations are very helpful and make it much easier to figure things out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Education Management, 500+ employees

More than a year

5.0
May 2020

See team productivity at a glance

Pros

Every day, I rely on Tableau to monitor my team's productivity and compare historical trends against this year's performance. When it comes to performance tracking and data analysis, it gives you the flexibility to build reports on just about anything.

Cons

As more users get added, report downloads tend to slow down. There are times when pulling reports takes longer than it should which gets frustrating when you need to access data quickly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DD

Damon D.

Consumer Electronics, 500+ employees

More than a year

4.0
May 2020

Custom dashboards that work well

Pros

Once we brought Tableau in to measure how efficiently we were digitizing thousands of media files every hour, it became much easier to spot issues in the process. The customized dashboards gave us a clear way to visualize the workflow and focus on the areas that needed attention.

Cons

One limitation with it is that it does not offer much functionality for manipulating data through calculations or custom formulas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

JM

Jared M.

Broadcast Media, 500+ employees

Less than 6 months

5.0
May 2020

Filters that actually help you find things

Pros

Using Tableau every week has been really helpful especially because of the point-and-click filtering. I don't build the reports myself but as a regular user, I really appreciate how selecting one filter updates the rest of the report and makes the data much easier to work through.

Cons

There are times when choosing a filter takes a while to load which can be frustrating. Aside from that it is an excellent analytics tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Government Administration, 500+ employees

More than a year

5.0
May 2020

Prep and analyze data easily

Pros

One thing that really helps with Tableau is how simple it is to clean up and reorganize data. Doing that work in a database or in Excel can take forever but Tableau lets me bring the data in, tidy it up and get it ready for analysis much faster.

Cons

The biggest downside is the time it takes on the initial load or when updating a large volume of data. It can be pretty slow at that stage but once everything finishes loading properly, it works well from there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KF

Kevin F.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
May 2020

All insights in one place

Pros

Tableau has been one of the strongest tools in my workflow. It consistently helps me pull the exact insights I need from very large datasets. I also appreciate that it works as an all-in-one platform since I can clean the data organize it, analyze it and build visualizations without needing to switch to another tool.

Cons

Up to this point I haven't run into any real problems with the product because I am using the free version through a student email account. That said a lot of people I know who were comparing visualization tools decided not to go with it because the per-user pricing is considered too expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

2.0
May 2020

Hard to set up and uses too many resources

Pros

Honestly we didn't really see any real advantages with Tableau.

Cons

Getting it up and running was difficult, it took a lot of resources and it wasn't cloud-ready enough to fit our needs or those of our clients.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

A

Anonymous

Retail, 500+ employees

More than a year

4.0
May 2020

Dashboards built for analytics work

Pros

It has been a highly effective tool for data visualization and business analytics. Its wide range of features makes it really useful for building impactful dashboards, presenting data clearly and publishing insights that help track business changes in depth.

Cons

Up to this point I haven't run into any flaws or issues with the tool. I am satisfied with how it performs right now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AG

Amit G.

Education Management, 11-50 employees

Less than a year

5.0
April 2020

Dashboards with good connectivity

Pros

Tableau is one of the strongest tools out there for data visualization. It has definitely helped us make data-driven decisions much faster. It also makes it easier to tackle more complex problems and discover new insights from data more often. One of the biggest advantages is how many different data sources it can connect to which lets us bring together information from multiple places and visualize everything in one view. On top of that we can embed those visuals into our applications in different formats. Overall, it's a very useful platform.

Cons

That said it does take some effort to learn once you start using it in depth. The performance also needs improvement especially so it can run better on lower-configuration machines. I also couldn't find a feature to make data changes directly at the software level. Also it is not suitable for creating flowcharts or process flows either. Another limitation is that the mobile tool only works with server products so these are areas that still need to be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

SS

Sadik S.

International Trade and Development, 1-10 employees

Less than a year

4.0
April 2020

Nice visuals with strong analytics

Pros

It is fantastic for data analysis and visualization. The interface looks professional and it comes with a lot of really useful features that make working with data much better.

Cons

One downside is the cost since it is fairly expensive and only Tableau Public is available for free. Exporting data to other platforms can also be difficult.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

8

MK

Monish K.

Computer Software, 500+ employees

More than a year

5.0
April 2020

Broad connectivity with strong dashboards

Pros

One of the best parts of using Tableau is the community support as almost every question I have had was already answered somewhere. It integrates to just about any data source from a basic spreadsheet to modern databases like Snowflake, AWS Redshift, PostgreSQL and MySQL. You can also work from custom queries or joins across multiple tables which gives a lot of flexibility to prepare and calculate the needed data upfront so building worksheets becomes simpler later. It also comes with a wide range of functions and operators for data processing, plus lots of visualization choices from simple tables to more advanced charts and histograms. It supports both live connections and scheduled refreshes through extracted data sources which can help dashboard performance. Filtering is also strong, with plenty of ways to drill down, slice and dice data and apply column-level sorting. Dashboards are built from worksheets and creating those is fairly easy because so much of the interface relies on drag and drop. On top of that Tableau Server keeps different dashboard versions which helps a lot with version control.

Cons

There are still a few weak spots. Tableau Desktop can get noticeably slow when working with large datasets especially while dragging and dropping KPIs or moving between worksheets and that can slow down development quite a bit. A practical workaround is to use a smaller dataset while building. When using an extracted data source, publishing to the server and importing back into Desktop can also be very slow because it transfers both the extracted data and the Tableau logic together. Editing table column aliases is not very flexible and feels unnecessarily tricky. Filter dropdown values are hard-coded strings and it would be much better if they could be driven by dimensions or values, along with support for chained filtering. Also some functions such as TP90 and Average require the dataset to be extracted and will not work with live data.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

DD

Darpan D.

Information Services, 11-50 employees

Less than 6 months

5.0
April 2020

Covers all your analytics needs

Pros

When building a custom analytics service isn't something your company wants to take on, Tableau is a really strong option. It covers most of the data analytics capabilities you'd expect from other platforms so you can get a lot of value without developing everything yourself.

Cons

From a security, privacy and confidentiality standpoint, it may not be the most suitable choice for government use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AH

Alicia H.

Information Technology and Services, 101-500 employees

More than a year

5.0
April 2020

Easy insights that anyone can use

Pros

Getting started with it is fairly easy although you still need a bit of training to use it well.

Cons

It would be better if the software included clearer definitions for each feature and item inside it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

OH

OLIVER H.

Marketing and Advertising, 500+ employees

More than a year

4.0
April 2020

Interactive dashboards for stakeholder stories

Pros

Once the data is loaded and aligned with the rules-based setup, the interface is very interactive and easy to work with. The way data can be labeled also makes it simple to build a clear story and share it with internal stakeholders.

Cons

Its flexibility is limited when working across data from different source systems so the modeling options are not very diverse. The platform can also run slowly at times and it doesn't offer much in terms of plugins or API connections to other systems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JP

Jonathan P.

Hospitality, 500+ employees

More than a year

4.0
April 2020

a good upgrade for analytics

Pros

Compared with Excel, it seems much more easy to work with.

Cons

At times, filtering can lag and it needs frequent refreshing to keep things working properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BB

Brijal B.

Marketing and Advertising, 500+ employees

Less than a year

4.0
April 2020

Keep all your data in one spot

Pros

It's really useful having one place where my company can keep all the important data we need.

Cons

One thing I don't enjoy is that the software can take a while to start up.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

QN

Quan N.

Non-Profit Organization Management, 51-100 employees

Less than 6 months

5.0
April 2020

Good analytics at a fair price

Pros

One thing I really love about Tableau is how detailed the graphs are for a specific analytics dataset. It's also very user friendly. I used it in a previous job and the pricing felt very reasonable for what it offers.

Cons

Honestly I cannot point to anything negative. It really feels like it's on track to become the go-to platform for analytics in the near future.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 101-500 employees

More than a year

5.0
April 2020

Nice visuals for your data

Pros

Tableau has been incredibly useful for building diagrams and digging into data analysis. Importing data is very easy and setting up the attributes is simple too.

Cons

The part I like least is the pricing. I'd really like to use it for personal projects as well but the cost makes that difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KK

Kensuke K.

Chemicals, 51-100 employees

Free Trial

5.0
April 2020

Drag and drop to analyze easily

Pros

Plenty of data analysis tools expect you to know languages like Python or R but Tableau lets you work through it with a drag and drop approach instead of programming. That makes analyzing data much more accessible without needing coding skills.

Cons

The cost is definitely on the high side. Also if you rely on the free version, your data becomes public which can be a serious drawback. And once the analysis gets more complex, using programming can be more practical than trying to handle everything with its built-in tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9