Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Retail, 101-500 employees

More than a year

5.0
November 2019

Helpful support

Pros

Tableau is easy to use, the platform responds quickly and implementation didn't take much effort. There's also a lot of training material and webinars available and whenever I have needed help, customer support has been consistently helpful.

Cons

One downside is that the loading time becomes very long when we connect large datasets from AWS.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CS

Celena S.

Hospital & Health Care, 500+ employees

More than a year

4.0
November 2019

Interactive visuals that work well

Pros

Creating data visualizations in Tableau is pretty easy and it gives a lot more interactive options than Excel does.

Cons

It does take a bit of SQL knowledge to use effectively but it's manageable to learn with help from Google and other online resources.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AF

Amgad F.

Financial Services, 500+ employees

More than a year

4.0
November 2019

Helpful community with easy visuals

Pros

The community support is really helpful and there are plenty of free examples available to learn from. On top of that the platform is very easy to use.

Cons

You do need to plan ahead for how your data will grow and the overall cost needs to be considered upfront.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

RR

Rohan R.

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2019

Rich connections with strong analytics

Pros

Working with Tableau has made business and data analytics much more manageable, interactive and productive. It lets you connect multiple data sources and it supports MySQL oracle, Presto and many other standard data platforms.

Cons

At this point I have been enjoying the platform and haven't run into any major issues worth calling out though speed and networking are definitely areas that could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OR

Omi R.

Higher Education, 51-100 employees

More than a year

5.0
November 2019

Good visuals across all your data

Pros

Tableau has a very powerful engine and can connect to a wide range of data sources. It's also capable of creating some truly impressive visualizations.

Cons

Up to this point I haven't run into any problems. Honestly it also seems like a very simple tool to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JW

Jonathan W.

Computer Software, 1-10 employees

Free Trial

4.0
November 2019

loved it

Pros

It has to be one of the top tools out there for data visualization especially when it comes to building reports and dashboards.

Cons

There's definitely a steep learning curve because the application can be quite complex. That said, the company has done a good job of providing tutorials to help users learn how to use it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

PJ

Praachi J.

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0
November 2019

Tell stories with great visuals

Pros

Tableau is a really capable platform for building impressive data visualizations from files and sources like Excel and more. The interface is attractive and user friendly and it's simple to work with while still offering a wide range of features that help you get more value from your data and present it in a compelling story through your visualizations.

Cons

At times, the customer support could be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

BC

Brandy C.

Automotive, 500+ employees

Free Trial

5.0
November 2019

easy reporting setup

Pros

With Tableau it is very easy to set up statistical reporting and get it running. Even end users can build these tools themselves, as long as they know which data source to use.

Cons

Right now, we're still working with the trial version of the product and up to this point we haven't come across any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Libraries, 51-100 employees

More than a year

5.0
November 2019

Some of the best dashboards out there

Pros

Among all the dashboarding tools I have worked with, Tableau stands out the most for both design and functionality. It's about as user friendly as these tools get and the overall experience feels unmatched. Another big plus is having Tableau Reader available for free which makes sharing reports really convenient.

Cons

Like any dashboarding platform it does take a little time to learn at first. That said I really cannot hold that against it since it's still best in class.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CM

Cory M.

Religious Institutions, 1-10 employees

Free Trial

5.0
November 2019

Good visuals for analyzing data

Pros

One of the biggest advantages of Tableau is how many different data sources it can pull from, including Excel files, text documents, PDFs and more. Once the data is brought in, it can be organized and analyzed using different metrics, like sorting sales by date, region, customer and other categories. The color functionality is especially helpful because it makes charts much more useful at a glance. For example, sales can be shaded by profitability, with blue showing profitable results and red or orange highlighting unprofitable ones. That makes it much faster to spot which accounts or customers need attention. It is especially valuable during audits, when the people reviewing the data need to identify outliers and possibly incorrect accounts or assertions.

Cons

Because it offers such a large range of features, it can feel overwhelming when you are new to it. At times, it seems like I am only using a fraction of what the software is capable of.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KB

Katie B.

Research, 1-10 employees

Free Trial

5.0
November 2019

Nice visuals for your data

Pros

Tableau has been an excellent tool for organizing data and turning it into visuals that make research much easier to explain. There's a wide range of colors and styling options which helps highlight what the information is actually saying in a clear and engaging way.

Cons

The free version doesn't include nearly as many tools or features and it constantly reminds you about what you'd get with a paid subscription. I understand the upsell but it can get a little annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Marketing and Advertising, 500+ employees

Less than a year

4.0
November 2019

Great insights into your accounts

Pros

One of the biggest benefits is how clearly it shows which products a client is using, making it much easier to spot upsell and cross-sell opportunities, compare different accounts and get a better read on overall account health. The Salesforce integration is also a big plus and works really well.

Cons

Building your own reports or making changes to existing ones can be pretty difficult and takes more effort than it should.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

RP

Rachana P.

Higher Education, 51-100 employees

More than a year

5.0
November 2019

Visuals that work for everyone

Pros

The tool is simple and it handles visualization rendering really efficiently thanks to its strong engine. It also lets us publish visualizations online through Tableau Public which is a big plus. Another thing I appreciate is how many different data sources it can connect to. On top of that using calculated fields and similar features is simple if you want to do some programming.

Cons

Honestly I don't have anything negative to say. Even for someone new to it, it stands out as one of the best applications to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Oil & Energy, 11-50 employees

Less than a year

5.0
November 2019

Blend data with fantastic dashboards

Pros

It pulls together data from multiple datasets into a single database well. Plus it works well for both technical users and non-programmers and the dashboards are excellent and hassle-free to build and use.

Cons

Getting the logic right at first when connecting data sources and setting up properly filtered data took a bit of learning but it was not especially difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AC

Aaron C.

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
November 2019

Useful insights for better analysis

Pros

Once the data is loaded correctly, Tableau can handle very detailed business analysis. We've used it to uncover some genuinely useful and interesting insights about our business and the activity happening across our marketplace. It also supports complex data breakdowns, almost like working with massive pivot tables, along with multiple layers of filters and segmentation.

Cons

Like any data platform, it's very much a case of garbage in, garbage out so bad data can quickly lead you in the wrong direction. It also takes time to learn and isn't the most beginner-friendly tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

OZ

Obada Z.

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2019

Strong analytics with great features

Pros

Tableau is user friendly and learning how to use it didn't take long. It comes packed with plenty of features that cover everything I need for my analysis work.

Cons

Putting together dashboards can be pretty time-consuming. I'd really like to see a faster way to create dashboards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Management Consulting, 1-10 employees

Less than 6 months

5.0
October 2019

Insights that help you decide

Pros

Getting started with Tableau turned out to be much simpler than I expected. It helps me work with data far more effectively and makes decision-making a lot more informed.

Cons

There's definitely a learning curve but it was still much easier to pick up than I originally assumed. Having some training really helps.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

GQ

Gabriella Q.

Transportation/ Trucking/ Railroad, 51-100 employees

Less than a year

5.0
October 2019

Customize with strong analytics

Pros

Running our call center is much easier with this incredibly capable tool because it helps us monitor performance metrics and data in a really smart way. We use it for a wide range of tasks and the level of customization feels almost unlimited.

Cons

There are times when it starts to slow down especially when large volumes of data have to be stored and loaded. I just wish it responded a bit faster now and then.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Medical Devices, 500+ employees

Less than a year

4.0
October 2019

Sales dashboards with good visuals

Pros

Tableau has been really useful for pulling sales data and reviewing key trends. It lets you look at year-to-date and month-to-year numbers clearly and when the dashboard is laid out well, moving through it feels very natural. It also does a really good job of turning the data into visuals that are actually helpful to read.

Cons

Once you're dealing with a large amount of data, setting up the exact view you want can get tricky. We've had to redesign some of our dashboards just to make navigation easier. On top of that breaking products down and sorting them into different categories can be challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
October 2019

good visuals that get results

Pros

It is simple but it still has enough depth to handle more advanced needs. The visualizations are strong and more than capable for what most users need. It doesn't try to be flashy and honestly that works in its favor since a visualization tool is supposed to focus on clarity rather than artistic extras.

Cons

A few features can behave in odd ways at times but there are usually workarounds available. It also helps that upcoming updates seem to be addressing some of those issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9