Total 13 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

G

Gabriele

Accounting, 1-10 employees

Less than a year

5.0
November 2024

it is a simple anlalytics tool with extra power for SaaS

Pros

I appreciate the clean interface, accurate tracker, and the nice reporting and sharing functions.

Cons

I wish there was better reporting tracking. For example you can see a cumulative number but you can't see the details behind that number.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

F

Fritz

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2024

Brilliant tool

Pros

The customer journey information is provided quickly, which is great.

Cons

I can't download customer journey information which is a bit of a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kina

Architecture & Planning, 1-10 employees

Less than a year

5.0
November 2024

A simple alternative to Google Analytics

Pros

I love that it allows granular segmentation for targeted analytics. It also offers cohort analysis for tracking user behavior over time. Plus, it's cost-effective compared to high-end analytics tools. The customer support is very helpful for troubleshooting, and the real-time data updating without delays is a huge plus.

Cons

There are a few limitations: the mobile app analytics features are limited, there are limited options for data exports beyond CSV and there's no native mobile app for on-the-go insights.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Samir

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
November 2024

Everything's been great so far

Pros

Once the script is installed on the website, it's incredibly easy to use.

Cons

I was hoping for real time monitoring of live users, like the previous version of google analytics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

P

Phill

Internet, 1-10 employees

Less than a year

5.0
October 2024

An excellent replacement for Google analytics

Pros

I love how simple and easy it is to set up tracking by just adding a few lines of code to a website. The cookie-less tracking is great and the user interface and experience are excellent. It's also privacy-friendly, which is a big plus.

Cons

So far I haven't experienced any issues. I'm still fairly early into my Usermaven journey and haven't hit any roadblocks yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

B

bernardo

Media Production, 1-10 employees

Less than a year

5.0
October 2024

A reliable alternative to Google Analytics

Pros

Seriously, I'm impressed with Usermaven's clean, easy interface and how easy it is to use. The dashboard is beautifully organized and visually engaging, which makes it super user friendly, especially for beginners.

Cons

Really, I haven't found anything particularly negative about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J

Jordache

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
October 2024

LIVESAVER!!!

Pros

It's super easy to use and it gives me all the insights I need (and more) without having to dig around or jump through hoops to access them.

Cons

Honestly not much. The only thing I'd like to see are more integrations with other software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

don

Internet, 1-10 employees

More than a year

5.0
October 2024

Analysis jam? Usermaven is here to help

Pros

It's easy to use, easy to understand and private, which is fantastic I think.

Cons

It's analytics so it's always a little complicated. They have a new AI feature, though, that seems to help with any confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Investment Management, 1-10 employees

More than a year

5.0
September 2024

The king of first-party data

Pros

Usermaven has quickly become my #1 analytics tool. It's like if Google analytics and Posthogg had a baby and the baby was really easy to take care of!

Cons

Not much to dislike. I was an early user and while it was relatively basic back then, they've turned it into a powerhouse and they continue to improve it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Augustas

Events Services, 1-10 employees

More than a year

5.0
August 2024

A strong choice for businesses looking for a privacy-focused, all-in-one analytics solution

Pros

I love the clean, responsive, and userfriendly interface. I'm also happy that website visitors are tracked according to the privacy rules in the EU which is a must for visitors from EU countries.

Cons

The platform provides a good overview of web traffic, but there's room for improvement in customizable reporting templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Muhammad Huzaifa

Computer Software, 1-10 employees

Less than 6 months

5.0
August 2024

Gorgeous and complete analytics

Pros

The ease of use and the UI/UX are just amazing.

Cons

Setting up integrations can be a bit challenging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

G

Greg

Financial Services, 11-50 employees

Less than 6 months

5.0
August 2024

A remarkable analytics tool

Pros

UserMaven has been a gamechanger for our team. It's packed with features that make tracking user behavior and conversions super easy. The interface is pretty simple so you don't have to be a data expert to get the hang of it. One thing I really appreciate is the real-time tracking, it's awesome to see data updated almost instantly. Plus the customer support team is solid. They've been quick to help whenever I've had questions or run into any issues.

Cons

The interface is mostly userfriendly, it can feel a bit cluttered at times because there's so much going on. The data visualizations are good, but I wish they were a bit more customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

AJ

Graphic Design, 1-10 employees

More than a year

5.0
August 2024

I wish I discovered this app earlier

Pros

It's easy to use, allows clients to view their data in a manner they can understand and offers pixel white-labeling, which is fantastic.

Cons

There's nothing I don't like about it. I consider it one of my top favorite SaaS apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10