Wyn Enterprise Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michelle
Computer Software, 500+ employees
More than a year
“Top-Notch Visual Dashboards
Pros
This tool works well for our team because many of us are tracking different KPIs and have different stakeholders to review. What I really appreciate about it is how easy it is to use and the visualizations it provides. They help tell the story and guide our teams towards success.
Cons
I believe the documentation has room for improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Andy
Computer & Network Security, 51-100 employees
More than a year
“Impressive software and excellent support
Pros
One of the key elements that made WYN the right choice for us is its diverse data receptors, which are continuously being developed. It allows us to ingest data from almost anywhere and visualize it effectively. Integrating the entire software into our own applications has enabled us to add many features that enhance the experience for our customers through this level of integration.
Cons
It would be helpful if widget generation could be utilized more effectively to present data facets. Adding features like intelligent, data-driven widgets, such as setting thresholds that change color or state, or even triggering animations, would enhance the experience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stephen
Consumer Goods, 500+ employees
More than a year
“Simple to use, but powerful in function
Pros
It was simple to install and deploy and the customer support and service were excellent.
Cons
The install base is still small, and it is not widely known in the industry yet (though I am confident this will change). One limitation is that it cannot retrieve data from OLAP servers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Amy
Information Technology and Services, 500+ employees
Less than a year
“Cost-effective, flexible BI solution
Pros
The platform is easy to use and comes with many out-of-the-box features. Support has been fantastic, they are just an email or call away. They respond quickly to any issues, and usually, problems are resolved the same day. The licensing also allows room for growth without the burden of large per-user licensing costs.
Cons
There are very few downsides, but one area for improvement would be the documentation, which could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Computer Software, 11-50 employees
More than a year
“user- friendly software
Pros
I love the flexibility and how it handles multi-tenant systems.
Cons
Initially, the lack of upgrade documentation was a challenge, but this has improved over time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
David
Computer Software, 1-10 employees
More than a year
“My experience with Wyn
Pros
The support has been outstanding. We had some initial issues, and we're using this product in a unique use case. However, our reporting has improved significantly since then.
Cons
We had a few bugs here and there while using the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
James
Hospital & Health Care, 11-50 employees
More than a year
“Best for SAAS reporting and analytics
Pros
The pricing structure wasn't dependent on user count or memory and storage, so as we grew, the cost per user decreased.
Cons
At times, I found that some of the configuration options in the Admin section of the backend were a bit hard to locate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Human Resources, 500+ employees
More than a year
“Our experience using Wyn
Pros
I really appreciate the ability it gives our clients to build and customize their own reports.
Cons
There seems to be a lack of examples for working with different data sources.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Derek
Computer Software, 500+ employees
More than a year
“Improving over time
Pros
Coming from Active Reports Server, Wyn has provided much better performance and features. These were areas we struggled with when integrating the previous solution into our product. With Wyn, many of the problem areas we had or workarounds we created have been addressed. Performance, in particular, is now a major strength.
Cons
The biggest issue we've faced, which is similar to the one we faced when using Active Reports Server, is the missing or incomplete documentation for certain API calls and configuration setups. For instance, when creating a Custom Security Provider, we didn't know that the API used to call and retrieve a Token was [ServerURL]/connect/token. Also, figuring out how to use an Organization context in a connection string for a Data Source or Data Model was unclear.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Steven
Food Production, 51-100 employees
More than a year
“Easy to learn
Pros
I like how easy it is to set up and develop reports that can be shared with prospective company employees.
Cons
There were some quirks initially, but they are gradually being resolved as the application evolves and the development team adds new features while addressing existing issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8