Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Andrea

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
November 2023

Easy to learn for novice users

Pros

Setting up and using the system is very easy. It helps me link data from different departments, giving a complete view of the customers we work with.

Cons

So far, I haven't noticed anything negative about the program. It's much simpler and more stable than the other tools I've used before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

youssef

Computer Software, N/A employees

Less than a year

5.0
February 2023

Excellent product

Pros

Yellowfin is an excellent BI software with an interactive UI that anyone can easily use. It simplifies the processes of reporting, analytics and data visualization, making them much more manageable.

Cons

I haven't had any major issues with it so far. I really liked using Yellowfin BI.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K

Kareem

Computer Software, 500+ employees

Less than 6 months

4.0
February 2023

Truly exceptional analytical tool

Pros

This is one of the most impressive analytical tools I have used. It is fantastic for creating dashboards and performing OLAP operations.

Cons

I really enjoyed this software, though it would be better if their customer support responded a bit faster.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

A

Aakanksha

Oil & Energy, 500+ employees

Free Trial

4.0
June 2021

User-Friendly and Innovative

Pros

It is very easy to use and quite user-friendly. Connecting multiple data sources is super easy, which has been tremendously helpful for me in my work.

Cons

The colors and design could be improved a bit, as this would make the BI visualization clearer.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A

Anthony

Gambling & Casinos, 500+ employees

More than a year

5.0
November 2020

Powerful reporting features

Pros

I am really impressed with the reporting functions. It is straightforward to download reports in Excel or PDF format, which helps me save a significant amount of processing time.

Cons

Since I'm just a user, I don't have much to say about what I didn't like. It worked well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2019

Best in Its Class

Pros

Yellowfin provides me with the exact information I need, when I need it, and in the way I want to see it. Its ease of use, versatility, and seamless integration make it a top choice for me.

Cons

If I had to choose one small thing, it would be that it gets updated too often.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

OE

Oliver Elijah

Information Services, 51-100 employees

Less than a year

5.0
December 2018

Strong integrations

Pros

It is an incredibly fast and simple product for creating reports and dashboards. It helped us significantly reduce the response time for our VSV equipment and when clients request new custom reports. It is also fantastic that clients do not require extensive training. The integration with Big Data is superb.

Cons

We've had great results with Yellowfin. Honestly, it meets my expectations. It's simple, fast, and integrates well with Big Data. Clients don't need extensive training. It just works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2018

Affordable and easy to use

Pros

Within just a few hours, we were up and running. The system is very user-friendly, and it didn't take long for us to train our employees to use it. The dashboards are visually appealing, and we thoroughly enjoyed using Yellowfin. It was also very affordable, especially as we added more users. The program's customization options were great, allowing us to make it our own. Whenever we encountered technical issues, customer support resolved them quickly.

Cons

We really wish this program had a cloud option. While it's great to store data on a computer, having it on the cloud would make it easier, especially when using different computers. Although the program is mostly bug-free, we did experience a few issues with loading items and charts, but these were resolved either over time or by contacting customer service. Overall, it's been a pleasure to use. We aren't fans of having to code to change colors, but it's not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Steve

Accounting, 500+ employees

More than a year

5.0
July 2018

Economical tool for graphical analytics

Pros

The setup was easy, taking less than four hours. It's a very cost-effective solution for multiple users, and connecting to any database is simple. The online training and tools helped me get up to speed quickly, and creating reports, tabs, and dashboards was a smooth process.

Cons

We haven't faced any issues. Customer service was responsive, and we were able to connect with a problematic database (on a legacy AS/400).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Randall

Computer Software, 51-100 employees

More than a year

4.0
March 2018

Simple to use

Pros

What makes Yellowfin great for me includes: collaboration, data preparation, ease of use, data governance, and beautiful dashboards.

Cons

I didn't like that customizing colors required coding or specific selections. I also didn't like that it was hard to create �custom fields� or formulas. The system was a bit slower than I would've liked, but I think this is mainly due to how the data was extracted. The system was user-friendly, but there were issues displaying our data set and pulling data from our system easily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Krissy

Not Specified, 500+ employees

More than a year

4.0
December 2017

Great for dashboards, but limited

Pros

I appreciate the user-friendly layout, the ease of writing my own queries, and updating data in the way I prefer. Connecting to a database using ODBC or other options is straightforward (though I didn't explore all of them). I liked the way the screen is displayed, and I was pleased with the customer service response when I had questions. There is a decent amount of documentation and videos available online, and the ability to customize colors and add titles to pages is great.

Cons

We didn't implement this live for our clients, but it was a good software. If our client base had been smaller or our software data less complex, we would have used it. There wasn't anything wrong with it, but it just wasn't the right fit for our company.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

C

Corey

Not Specified, N/A employees

Less than 6 months

5.0
May 2017

Top BI platform

Pros

Here's my list of what makes Yellowfin great: collaboration, data preparation, ease of use, data governance, and beautiful dashboards.

Cons

I found the reports hard to create, and the data management was only okay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gustav

Information Technology and Services, 11-50 employees

More than a year

4.0
March 2017

Great tool to work with!

Pros

The system is easy to use, with many data sources and connectors, including pre-built reports and dashboards. It also offers a low cost of ownership.

Cons

We had some release issues and bugs in earlier versions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

J

John

Primary/Secondary Education, 1-10 employees

Less than 6 months

5.0
February 2017

Powerful business Intelligence tool

Pros

I find the development process easy, and the social networking features are a valuable addition.

Cons

It took us a while to install and set up the system, but once it was properly set up, everything ran smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10