Total 7 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Food & Beverages, 11-50 employees

5.0
August 2024

Accurate translations with reliable support

Pros

Using Alexa Translations has not been an issue at all and the translation accuracy has been consistently impressive. Their customer support is excellent as well and integrating the platform into my existing workflows was very simple.

Cons

I haven't run into any issues at this point. The platform has been completely reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IU

Ian U.

Small Business, 11-50 employees

5.0
August 2024

Cross-cultural translation support shines

Pros

At The Outlaw Ocean Project much of our work requires deep research into stories that cross multiple languages. A lot of our research is in foreign languages so we need more than just word for word translation like we need a real understanding of context, tone and the deeper meaning behind the words. That's exactly why Alexa Translate and their skilled interpreters and translators have been so essential to our work. Their support has been incredibly valuable and we are truly thankful for the role they've played in helping us share meaningful stories across cultures.

Cons

It is already highly effective and impressively accurate but as the technology continues to develop, there is still room to refine it further. Also it would be helpful to keep improving its ability to interpret complex idiomatic expressions and cultural nuances so translations can become even more precise and context-aware.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KN

Keyvan N.

Small Business, 11-50 employees

5.0
August 2024

Accurate translations and stellar support

Pros

The translation accuracy and fast turnaround have been fantastic and the software is extremely user friendly.

Cons

Honestly I have no complaints. The translation quality has kept improving year after year and the team has been consistently outstanding. I have had the chance to get to know some of their senior and junior staff personally and they always go above and beyond to help with anything needed. It's a very client focused organization and that really shows in the software too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Mid Market, 101-500 employees

5.0
August 2024

Reliable legal translation innovation

Pros

This tool is very easy to use and the translations are consistently reliable. I also really like how advanced and well developed the AI is. Alexa was already using AI long before it became the latest industry buzzword.

Cons

At first I had concerns about the cost for smaller legal teams. That said they do a good job of putting together resourceful solutions that fit a company's specific needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

MF

Marina F.

Small Business, 11-50 employees

5.0
August 2024

Tailored solutions

Pros

Their software solutions have been carefully customized to fit our specific needs. The team has always been knowledgeable, responsive and committed to delivering high quality results. Overall Alexa Translations has played a key role in improving our operations at Aportunita through their innovative approach and dependable support.

Cons

To be honest there is nothing to complain about. Our experience with it has gone beyond what we expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Media Production, 11-50 employees

4.0
August 2024

great legal translation platform

Pros

One thing that stands out is how versatile this platform is, with the product and overall user experience continuing to improve over time. The technology is advanced and uses AI effectively to handle translation needs for law firms as well as legal and compliance teams. It's easy to use and can be implemented across different types of organizations and departments without much trouble. The translation quality is highly accurate in multiple languages which is absolutely essential in legal work. On top of that the level of user engagement, ongoing UI enhancements, customer service and the sales team have all been excellent.

Cons

I don't really have any major complaints. From what I have seen, this is like the leading product in the market.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

FA

Firas A.

Mid Market, 101-500 employees

5.0
August 2024

Time-saving English-French translation

Pros

When Prep Doctors first launched in Quebec, I had the chance to use Alexa AI for translating documents between English and French. It was incredibly helpful and ended up saving us tens of hours of work. I'd definitely recommend the service as it's a smart and impressive solution.

Cons

Well I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10