Total 11 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

27%

3

Stars

0%

2

Stars

0%

1

Stars

27%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

J.R.

EMC, 500+ employees

More than a year

1.0
September 2025

Almost no usage. Money grab

Pros

Great at creating "artifacts" such as charts, graphs, and files in general with your specified information.

Cons

The biggest con is their new scam. Its a total con. Their Pro plan is worthless. I asked it a few questions and to create me a couple pages of a word document with some basic iinformation. Within 10 minutes I hit my 5 hour limit... 5 hour limit, wtf? I wait.. Claude didn't include all the information I gave it so I told it to recreate it, again, basic stuff here not code or advanced analytics, etc. Within 20 minutes I hit my 5 hour limit again. I am at a complete loss of words. I am being scammed. That is all I could say when that hit my chatbox.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

VU

Verified User

Internet, 11-50 employees

1.0
March 2025

Not ideal for real-world tasks

Pros

It is too bad that it was easy for me to make the decision to cancel my subscription.

Cons

Claude has been a total waste of both my time and money. The AI cannot even handle basic requests and keeps giving useless, rambling responses that totally miss the mark. Despite all the hype about its advanced intelligence it performs worse than older AI systems. The subscription feels like a rip off for what you actually get. Because it is an AI that cannot follow simple instructions and constantly needs clarification. Plus the interface might look nice but it is just a shiny cover for a broken product. Customer service is almost nonexistent when you try to report issues. I have canceled my subscription and would strongly recommend anyone thinking about trying Claude to save their money. There are number of free alternatives that actually work as promised unlike this overhyped letdown.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

DS

Dean S.

Small Business, 11-50 employees

4.0
January 2025

Offers the best assistance for writing

Pros

Well it is great for improving writing. While it does what other Gen AI tools do I find it definitely the best when it comes to writing support.

Cons

I am not a fan of the limitations when it comes to uploading.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JS

Jennifer S.

Small Business, 11-50 employees

1.0
January 2025

Ignores instructions and blocks me for hours

Pros

When it gets things right it works really well it rarely works. So I do not like it.

Cons

It is often pretty inaccurate and does not follow instructions properly. If I ask it to do something, it only completes part of the task and then asks if I want it to continue. That wastes a lot of my message allowance. Also it makes obvious mistakes and does not learn from corrections. I have to check its work and tell it about the errors. And messaging back and forth about mistakes uses up your messages. Which is very frustrating. After all this back and forth, it blocked me from using the account for hours. It told me I had reached my message limit and had to wait five hours to use it again. After all that I still did not get a usable result. And I am paying for the professional plan. Customer service was not helpful either. They told me they cannot override the message limit and advised me to message less in the future. How is that even helpful?

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

AS

Amir S.

Technical Architect, 11-50 employees

5.0
November 2024

An amazing tool for coding

Pros

Claude AI is amazing for coding help especially because it explains things clearly and in an organized way. It does not just give solutions instead it walks me through the logic which helps me understand complex code better and learn as I go. Also it is quick to respond so it feels like I have a coding buddy in real-time. Plus I love being able to manage multiple files at once which makes the whole experience smooth.

Cons

At times it gives responses that are too detailed and it takes a while to get to the main point. It would be nice to have a simpler summary option. Also I have noticed that it misses context sometimes if the questions are not worded exactly right.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified User

Computer Software, 11-50 employees

5.0
October 2024

Perfect for developers, especially when creating SaaS products

Pros

One thing I like the most about it is that it does not get things wrong as often as ChatGPT at least when it comes to coding. Also it is really good at everything from brainstorming high level solutions and pseudocode to fixing small errors.

Cons

I really hate when I am troubleshooting code and it gets stuck in a loop. It will suggest something like try xyz, I do it but it does not work. Then when I tell the model it did not work it just tells me to try the same thing again. I have to remind it that we already tried that. Also it limits how often you can use it within a certain period especially if you have a huge amount of code you have been working on. It will suggest starting a new chat to avoid throttling but then it forgets everything you did before, even if you summarize it for the new chat.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RU

Reid U.

Marketing and Advertising, 11-50 employees

5.0
August 2024

Highly advanced in understanding language

Pros

Claude AI makes writing feel more natural and personal compared to other AI tools. What I love the most is how it understands natural language so well which is why it is so effective in generating texts.

Cons

Since it is not as common as other AI tools I have noticed there is less community support and there are not many third-party tools available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MH

Manuel H.

Small Business, 11-50 employees

4.0
August 2024

Works well for translating languages

Pros

It is really good at translating idioms and is very fluent.

Cons

There are some odd errors that I hate or weird translation choices which I also did not like.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

YO

Yilmaz O.

Consulting, 11-50 employees

4.0
August 2024

Works fine for me

Pros

Claude AI is like a friendly assistant I can count on. Plus I am really impressed by how accurate it is and how it provides helpful answers. I love how it can come up with creative ideas and engaging content and it's so easy to use when I need help.

Cons

I have been using the free version of Claude AI and while it shows some potential, it is pretty limited. The number of prompts I can use is restricted and the length of our chats is too short. It makes it hard to explore the AI's full capabilities or get decent help. I get that the free version is just a teaser but I really hope the developers will expand its features or offer more flexible pricing plans. For now I have to consider whether the limitations are worth the benefits.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

AG

Andrea G.

Computer Software, 11-50 employees

5.0
July 2024

It seems more accurate than the rest

Pros

The conversation and summarizing feel way more natural than other services and it gives me the best results on general tasks like translations.

Cons

Not much except that I am using the free version which has limitations compared to the paid plans.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AK

Aditya K.

Computer Software, 500+ employees

5.0
July 2024

Offers the best support

Pros

Using LLM is very easy and the community and customer support are quite amazing too.

Cons

Well I have come to the conclusion that it is not compatible with a variety of machine learning tools and prompting techniques.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10