Tariq Z.
Marketing and Advertising, 1-10 employees
Less than a year
“Social captions that read well”
Pros
Most of my use of Copysmith is for creating social media captions. I can enter a handful of keywords and it turns them into social posts that come out really well-written.
Cons
I don't really have any major complaints although there are other tools out there that are more capable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Ryan D.
Professional Training & Coaching, 1-10 employees
Less than 6 months
“Fast ideas with flexible content”
Pros
One thing that really stands out is how fast Copysmith is. It gives me access to a range of tools that help spark ideas quickly and from there I can build them out into whatever content length I need.
Cons
A tutorial would make the onboarding much better. At the beginning, it was difficult to understand how to use the software although I scheduled a meeting with someone from customer support and they took the time to guide me through it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Nadeem M.
Information Technology and Services, 51-100 employees
Less than a year
“Smart SEO writing companion”
Pros
Copysmith is simple and easy to use. The interface is clean and simple, it saves backups of your content automatically and the SEO focused output is a big plus. The tool keeps getting updated to improve performance, the pricing is affordable in most cases and it saves a lot of time. Customer support has also been good and exporting content is quick and hassle-free.
Cons
One downside is that the credits expire and it's better suited for short-form content rather than longer content needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sandor
Apparel & Fashion, 1-10 employees
Less than 6 months
“Decent output but weak support”
Pros
The platform is fairly easy to use and when you know what to enter, it can produce pretty great results.
Cons
At times the responses are irrelevant or repeated which makes it less reliable. Customer support is basically absent, the live chat doesn't work and canceling a subscription is nearly impossible.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
anita e.
Automotive, 101-500 employees
Less than a year
“Has helpful writing tools”
Pros
I find the content rewriter really useful and the blog kickstarter and content enhancer features are ones I have enjoyed using the most.
Cons
It would be better if the platform included more features at this price point.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
6
Rose B.
Apparel & Fashion, 1-10 employees
Less than a year
“Plenty of useful variations”
Pros
Using Copysmith is very easy and it's really helpful that it gives you lots of different versions of the same item to work with.
Cons
Honestly there isn't really anything about the software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10