G
George
Not Specified, 11-50 employees
More than a year
5.0
“fast setup and real time saving”
Pros
Getting started with the tool was easy, the initial difficulty was manageable and it ended up saving a lot of time across our different support teams.
Cons
There were a few issues early on but most of them were resolved quickly by their development team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
