Kriti
Small Business, 11-50 employees
“all essentials in one place”
Pros
Getting reminders from my Google Calendar right on time has been really helpful. I can also personalize my board so all the things I use every day are in one spot like Google Drive, emails, Jira updates and more. It has made daily work much more convenient since I no longer need to open each app separately just to check messages.
Cons
The only downside is the cost. It feels a little expensive and I think the pricing could be more affordable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Husnain Q.
Enterprise, 500+ employees
“constant interruptions and missed answers”
Pros
A digital personal assistant is an AI powered bot that helps people handle everyday tasks. With IoT devices now being used almost everywhere these assistants can be quite useful because you can simply give a voice command and have a chore taken care of. They are very different from the versions people used years ago since the newer ones are much more advanced, stay connected to the internet around the clock and can be managed through voice control.
Cons
At the same time it can become more of a distraction when it is not actually meeting a real need. There are also moments when the digital assistant is unable to provide an answer which makes it unreliable.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Mid Market, 51-100 employees
“quick help for daily tasks”
Pros
It's really useful when I'm working through different tasks and it's fast and simple to use.
Cons
Updates and improvements are always being made but honestly it already works well for me the way it is now.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
hoa h.
Enterprise, 500+ employees
“productive automation”
Pros
One of the biggest advantages of a digital assistant is how well it handles repetitive tasks gives fast access to information and helps improve overall efficiency and productivity throughout the day.
Cons
It does have some downsides including limits in handling certain tasks, the chance of errors or inaccurate responses and a strong dependence on a stable internet connection. Privacy and security are also important concerns because these systems collect and use personal data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Smriti
Social Media and Branding Marketer, N/A employees
“all apps in one view”
Pros
Having all our work apps brought together in a single view was the biggest advantage of the tool. It pulls in real time updates and uses its AI to surface the information that actually matters which made it really useful for our team.
Cons
Honestly I didn't run into anything I disliked about the tool. It felt very smooth and simple to use throughout.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Mid Market, 51-100 employees
“packed with useful customization”
Pros
There are plenty of features available and the level of customization helps make the most out of the software.
Cons
It can be hard to follow at times and the updates come through slowly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7