Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SB

Sebastian B.

Small Business, 1-10 employees

5.0
January 2024

Solid automation features

Pros

It brings RPA and AI together into a truly capable Intelligent Process Automation platform. Its automation features are strong, the results have been impressive and the interface is friendly enough that implementation feels simple instead of overwhelming. Because everything works together so smoothly, we use it frequently and it handles complex business processes with real efficiency. ElectroNeek has made our workflow much simpler and has become a core part of our day-to-day operations thanks to its user-friendly design and hassle-free rollout.

Cons

Even though it does an excellent job with RPA and AI integration, there are still a few areas where it could grow. I'd really like to see a web scraping feature added, especially one combined with AI-based element recognition. That would make the platform even more capable by helping users automate tasks tied to dynamic web content in a more effective way. Bringing web scraping together with AI-driven element recognition would create more opportunities to automate a wider range of processes and make the solution feel even more complete and flexible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

8

DJA

Diego Javier A.

Mid Market, 51-100 employees

4.0
October 2023

Top-notch privacy features

Pros

This tool really sets itself apart from other IA and RPA providers with its Academy and the privacy features combined with the public library system add even more value.

Cons

I haven't run into any real downsides yet. The only suggestion I'd make is to make the account creation option a little easier to spot.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

DS

Dana S.

Small Business, 11-50 employees

5.0
October 2023

Outstanding support all the way

Pros

Right from the start, the support has been outstanding. Even on the free edition, the manager reached out to me personally and helped resolve every issue I had with downloading the software and getting my account set up.

Cons

Pricing update happened just before we were ready to purchase. It made the decision more complicated and also more expensive, especially since the $50 plan is no longer available.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10