Equally AI Reviews

“everything worked well for us !!”

Pros

Running this tool on our store has made a big difference in helping all customers shop online without accessibility barriers. The setup was very easy and the features adapt quickly to different needs whether that means larger text, stronger contrast or better screen reader support. It's reassuring to know our retail site feels more inclusive and welcoming for everyone.

Cons

If anything I'd love to have a few more ways to customize the widget's design so it matches our branding a bit better. Aside from that it does exactly what it's supposed to do.

“simple site, happy clients”

Pros

Having this tool in place has made us feel much more confident that our website is accessible to every client we serve! The setup was very easy and I really appreciate that the accessibility features blend in naturally without taking away from the polished, professional appearance of the site. We've even heard from clients that navigation feels better especially people using screen readers which shows the tool is doing exactly what we needed it to do.

Cons

The one improvement I'd still like to see is more report customization so we can adjust the data more specifically for financial industry compliance requirements. It's a minor limitation and definitely not something that outweighs the overall value.

“cognitive accessibility done right”

Pros

The platforms strong focus on cognitive accessibility especially options like pausing animations and adding text emphasis made a big difference for elderly users and people with disabilities.

Cons

Connecting it with older legacy systems took some extra work but it was manageable and ended up benefiting my industry afterward.

“positive experience”

Pros

After adding this tool it integrated smoothly into our real estate websites and noticeably improved usability for customers with motor disabilities. That improvement also helped lower cart abandonment by 20% which was a big win for us.

Cons

The only downside is that the pricing tier for high traffic sites could be more flexible for growing businesses and that would make it even more helpful for teams like ours.

“inclusive access that delivers”

Pros

Right away the AI driven screen reader support and keyboard navigation made our financial services platform much more inclusive for people with visual and physical impairments.

Cons

Something that could be improved is the limited customization for more advanced financial dashboards and I'd really like to see that expanded.

“Dependable tool”

Pros

Updating our freight booking platform felt a lot less risky with this tool in place. The automated audits caught accessibility compliance gaps we likely would have overlooked and the widget makes the site much more usable for drivers, dispatchers and clients from all kinds of backgrounds without adding friction. It's fast, simple and dependable!

Cons

It performs really well overall but I'd still appreciate more customization options for the widget's visual appearance so it can better match our brand colors.

“reliable compliance for education”

Pros

Our educational resources stayed aligned with the EN 301 549 standard thanks to the automated compliance features and the real time accessibility adjustments were especially helpful for students with cognitive disabilities.

Cons

From time to time the audio description feature still needs some manual fine tuning when dealing with more complex academic content.

“has been useful for the most part”

Pros

Getting the widget up and running was easy and it closed major accessibility gaps on our product catalog and checkout pages in just a few minutes. The compliance documentation has also been incredibly useful during audits.

Cons

Customization for the widget is mostly limited to the available themes. It works well right away but brands that care a lot about design may want more control over fonts, colors and placement so it better matches their brand identity.

“security managed well”

Pros

Real time monitoring has been excellent and the reports are simple to share with regulators. Security and compliance are also managed really well.

Cons

More advanced teams might feel the reporting is a bit limited without native integrations with BI tools like Power BI, Tableau or Looker. Exporting does the job but direct integration would make analysis more smooth.

“customizable software”

Pros

There are plenty of options available for users to personalize and fine tune their settings while browsing websites.

Cons

It also comes with a built in font for dyslexia support and you can match the customizations to your website's branding and color scheme.

“great platform”

Pros

Even though our team already knows accessibility quite well we added Equally AI's Flowy as an extra safeguard to make sure we were fully compliant. It ended up catching several ARIA issues on our interactive dashboard that we had completely missed. For example a few aria labels tied to complex charts weren't set up properly so screen readers couldn't read the data the right way. Their team gave us good guidance on correcting those ARIA roles and attributes without disrupting any functions. That ended up saving us a lot of time and resources we otherwise might have spent on major retrofits and handling user complaints.

Cons

The ARIA fixes themselves were manageable but I'd still like to see more in-depth documentation built directly into the product to make the remediation process faster. The support was excellent though I prefer having that information readily available whenever I need it.

“very convenient”

Pros

Adding website accessibility with this software feels very manageable for a small business. It makes it possible to improve an existing site without needing a big technical team or paying for major website changes. The setup is easy and the platform also appears simple to use day to day.

Cons

One thing I'd change is the onboarding. It would be much better if the purchase included at least an hour of initial training instead of making that an extra paid add on.