Anna S.
Small Business, 11-50 employees
“user friendly software”
Pros
Getting around the software is easy so even people without a technical background can put together and send professional looking emails without much trouble. It offers a sensible set of features, moves quickly and the team is excellent on a personal level.
Cons
A few features are still missing but there's always an open conversation about shaping future updates around my business needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Shanmuganantha K.
Mid Market, 51-100 employees
“positive experience”
Pros
It's been really helpful for expanding my market presence and growing my customer base.
Cons
I've genuinely enjoyed using it and honestly haven't noticed any flaws.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nadav T.
Small Business, 11-50 employees
“powerful tool”
Pros
Having email, SMS and even an on site recommendation engine all in one place makes this platform feel like a true one stop shop. It brings all those channels together in a way that helps deliver strong value both on the site and off the site.
Cons
The only thing I'd still want is recommendations for category pages too although from what I understand that feature should be coming out pretty soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lidan A.
Small Business, 11-50 employees
“Has customization options”
Pros
Right away the software gave me a lot of flexibility with automation funnels. The drag and drop email builder lets me create and fully customize email designs in a way that actually works better for me than other providers I've used. I can also build segments and get a full view of customer activity, browsing behavior and more. On top of that the platform stays affordable even at scale. Integration is easy and it's simple to use especially if you've worked with similar tools before because this one feels very accessible.
Cons
Interface does have the occasional glitchy moment. That said the team is quick to respond whenever bugs come up which I really appreciate. With how actively they keep improving the platform a few issues here and there are somewhat expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 51-100 employees
“better personalization”
Pros
Has delivered on what it promised. It's been a really solid product for my marketing automation and I've seen my conversion rates start to improve. Other than that their AI algorithm takes personalization to another level.
Cons
There are plenty of customization options and at times it can feel like a bit much. Still it's not a dealbreaker at all especially since their support team responds quickly whenever I need help.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small Business, 11-50 employees
“Reliable support”
Pros
Starting off with this tool was easy and the quick invitation process helped us see ROI almost immediately! On top of that their support team is excellent! Well informed, responsive and there when needed.
Cons
Nothing significant to complain about. We ran into a small UI glitch once but it was fixed the very same day and there haven't been any other issues since.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Itay N.
Mid Market, 51-100 employees
“smart way to reconnect leads”
Pros
It's really convenient to reconnect with potential customers again using messaging that feels customizeed in the most effective way for them.
Cons
Up to this point I haven't come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10