Edgar S.
Automotive, 500+ employees
Less than a year
“fast setup
Pros
Getting the software up and running was very quick! The application is easy to use and covers everything we need. On top of that their responds very fast whenever there are questions or issues.
Cons
We have used the software across several M&A projects and did not notice any disadvantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 500+ employees
Less than a year
“reliable support for smaller projects
Pros
For easy projects this tool is simple to use but still gets the job done effectively. The customer support team has been excellent as well, responding quickly and resolving issues without much delay.
Cons
We started running into problems with adding and managing files once the VDR grew to around 15 GB and a few users were working in it at the same time. It's definitely worth understanding the platform's size limits in advance before setting up your VDR.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gertraud K.
Electrical/ Electronic Manufacturing, 1-10 employees
Less than 6 months
“Simple to set up
Pros
Starting off with it is very easy even without any prior experience. The customer service team is also friendly and helpful!
Cons
The German translations could be improved as some parts of the localized version are better than others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reinis V.
Investment Banking, 1-10 employees
Less than 6 months
“easy to use
Pros
Very easy to use and using it day to day has been just as simple. Adding to that benefit, the support team is very proactive and responsive which makes the overall experience even better.
Cons
Email notifications about uploaded files could use more detail since the information provided right now is a bit too limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mateusz J.
Legal Services, 51-100 employees
More than a year
“Reliable storage
Pros
Getting into the platform is easy, the site looks good, the quality is solid and there's plenty of storage available.
Cons
Everything has been working well and I'm really enjoying using this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kamil K.
Investment Banking, 1-10 employees
More than a year
“Simple workflow
Pros
Platform keeps things simple and the customer support team has been excellent. They're consistently available and willing to help resolve issues whenever they come up.
Cons
One limitation is that the document storage metrics for non DD projects aren't always fully adequate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian K.
Legal Services, 51-100 employees
More than a year
“clear folders and naming
Pros
The folder structure and naming convention are very clear which makes everything much easier to follow and locate.
Cons
Something I didn't enjoy was having to download a document first before I could open it or view it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Radoslaw K.
Accounting, 500+ employees
More than a year
“Friendly interface
Pros
The interface feels very user friendly and searching for information is easy and fast!
Cons
The only issue I've run into is that opening documents through the Google Chrome browser can be difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Malgorzata P.
Law Enforcement, 51-100 employees
More than a year
“dependable platform
Pros
Overall features are excellent and the transparency and availability of the platform make it very dependable to use.
Cons
One small annoyance is that it logs out automatically after a period of inactivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Malgorzata
Gambling & Casinos, 500+ employees
Less than 6 months
“Powerful features
Pros
Has been very dependable and secure to use and I was really impressed by the range of functions it offers.
Cons
A few of the functions were not very accessible at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10