Geta.ai Reviews

“Grea platform!”

Pros

Right away this software fit well into the way we use Salesforge and noticeably improved personalization across our campaigns. It takes over a large portion of the prospect research while still keeping outreach feeling human and relevant which is where a lot of similar tools fall short. Using Salesforge for sending and sequencing alongside this tool for research and enrichment made our outbound workflow far more smooth and much less manual. The personalization quality got better and our reply rates improved along with it. It also doesn't take long to get comfortable with so it feels like a practical and scalable setup for outbound teams.

Cons

The downside is that the toolset is fairly limited so you still need to rely on other software to cover everything.

“All in one automation powerhouse”

Pros

Having chatbots, smart forms, email/SMS/WhatsApp broadcasts and deal tracking all in one platform is a big plus! The AI chatbots reply quickly and work smoothly across both web and WhatsApp so customer support feels fast and available around the clock. The automation features save a lot of time and setting up personalized customer journeys doesn't require being highly technical. Integrations with tools like Facebook Lead Forms and Shopify also help everything run more efficiently.

Cons

There's a lot of power packed into the platform but the number of features can make it feel a little overwhelming at the beginning. More onboarding help or step by step tutorials would make it much easier for new users to get started. At times you have to dig through the system to understand the best way to use certain tools. Still once everything starts to click the platform feels worth the effort.

“positive experience”

Pros

Running this software has made it simple for our team to build and launch AI chatbots at scale without much effort. We've been able to automate lead qualification, handle FAQs and pass more complex questions along, all from one centralized inbox. It saves a lot of time while also helping us stay more responsive and keep engagement up. The quick setup solid integration with our existing CRM and other tools plus the multi-channel support have all been big benefits.

Cons

At this point I really haven't come across any downsides with this product. There's nothing I've found to dislike so far.

“powerful drip campaigns”

Pros

We've been using this platform to create drip campaigns and set up automated messages and it has worked really well for that. On top of that the customer support team has been helpful whenever needed.

Cons

The pricing does feel a little on the higher side. I think it would be better if the cost were reduced somewhat.

“Customer engagement done right”

Pros

At SRV Media (a marketing and advertising agency) we've been using this software for more than a year now and we're really pleased with how it helps us handle customer engagement for our clients. It has become an essential part of our daily operations for managing new leads and running multi channel drip campaigns through the Automation Journey module (has been a total game changer for our workflow!!) The chatbot and Smart AI bot features are great features allowing us to resolve user queries instantly while capturing leads directly from our website. Onboarding was incredibly eays and only needed a quick connection to our Business Manager account. Also the support team has been consistently helpful with everything from initial onboarding to managing integrations like Shopify and Facebook forms. This is now an integral part of our MarTech stack and we highly recommend it to any team looking to manage their automation and lead management!

Cons

A virtual training tour would be beneficial as the UI takes some time to get used to initially. Also the platform could offer more advanced filters.