Total 8 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frank

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
December 2023

better outreach visibility

Pros

It gives me a clear view of where my connections already are and where I should be expanding my outreach efforts.

Cons

I just haven't had enough time yet to fully explore all the ways it can help me. It would also be helpful if there were an online resource with short how-to videos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pearce

Internet, 1-10 employees

Less than a year

5.0
November 2023

account connection visibility is fantastic

Pros

Being able to spot shared connections within my target accounts has been incredibly useful especially in a Founding AE role. The fact that it can also pull contact details is an added bonus on top of that.

Cons

It handles exactly what I need it to so I honestly don't have any real complaints. Im looking forward to seeing how the product continues to evolve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dennis

Management Consulting, 1-10 employees

Less than a year

5.0
November 2023

Great tool for key contacts

Pros

This software has been a huge asset for my business and Ive also introduced it at three other companies to help expand their funnels and increase sales. Out of all the tools Ive tried, this one has easily been the most effective for finding the right key contacts.

Cons

Would just love to see it connect more fully with all CRM platforms so contact management and lead generation can feel completely smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Management Consulting, 51-100 employees

Less than 6 months

4.0
November 2023

strong features

Pros

It comes with a strong set of features, offers very good value for the price and is simple to use.

Cons

I haven't needed to contact support yet and downloading contacts from LinkedIn felt a bit slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

G

Gary

Management Consulting, 1-10 employees

Free Trial

5.0
November 2023

Has a smooth setup

Pros

Getting everything installed was simple and the support from Customer Service was excellent throughout. It also integrates really well with LinkedIn and has worked reliably for what I need.

Cons

A few of the more uncommon SIC codes for my client types were missing at first but Customer Service recognized the issue and actively worked on adding support for them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Management Consulting, 1-10 employees

Less than 6 months

5.0
November 2023

Great network visibility

Pros

The CRM integration has been especially valuable. It gives me a unified view of relationships that goes well beyond just first- and second-degree connections and the insight into the strength of connections across my network is incredibly useful.

Cons

Ive run into very few problems with the tool itself. Most of the challenges came from not having a solution like Knowledgenet before and from not yet making full use of everything it can do in my own work and with clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP

Jorge P.

Management Consulting, 1-10 employees

Less than 6 months

5.0
November 2023

Their support is very flexible

Pros

Excellent customer service and plenty of flexibility.

Cons

Nothing to complain about .. I genuinely love it and recommend it all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YJ

Yovany J.

Professional Training & Coaching, 51-100 employees

Less than 6 months

5.0
November 2023

chrome extension is a lifesaver

Pros

It does an excellent job of finding work email addresses, LinkedIn profiles and even mapping out the connection path to a contact. The Chrome extension has been a real lifesaver.

Cons

The LinkedIn sync feels slow and a bit unreliable at times. I also wish email sequences could be integrated directly from the Chrome extension since Apollo.io handles that really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9