Frank
Professional Training & Coaching, 1-10 employees
Less than a year
“better outreach visibility”
Pros
It gives me a clear view of where my connections already are and where I should be expanding my outreach efforts.
Cons
I just haven't had enough time yet to fully explore all the ways it can help me. It would also be helpful if there were an online resource with short how-to videos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pearce
Internet, 1-10 employees
Less than a year
“account connection visibility is fantastic”
Pros
Being able to spot shared connections within my target accounts has been incredibly useful especially in a Founding AE role. The fact that it can also pull contact details is an added bonus on top of that.
Cons
It handles exactly what I need it to so I honestly don't have any real complaints. Im looking forward to seeing how the product continues to evolve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Management Consulting, 1-10 employees
Less than a year
“Great tool for key contacts”
Pros
This software has been a huge asset for my business and Ive also introduced it at three other companies to help expand their funnels and increase sales. Out of all the tools Ive tried, this one has easily been the most effective for finding the right key contacts.
Cons
Would just love to see it connect more fully with all CRM platforms so contact management and lead generation can feel completely smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Management Consulting, 51-100 employees
Less than 6 months
“strong features”
Pros
It comes with a strong set of features, offers very good value for the price and is simple to use.
Cons
I haven't needed to contact support yet and downloading contacts from LinkedIn felt a bit slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Gary
Management Consulting, 1-10 employees
Free Trial
“Has a smooth setup”
Pros
Getting everything installed was simple and the support from Customer Service was excellent throughout. It also integrates really well with LinkedIn and has worked reliably for what I need.
Cons
A few of the more uncommon SIC codes for my client types were missing at first but Customer Service recognized the issue and actively worked on adding support for them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Management Consulting, 1-10 employees
Less than 6 months
“Great network visibility”
Pros
The CRM integration has been especially valuable. It gives me a unified view of relationships that goes well beyond just first- and second-degree connections and the insight into the strength of connections across my network is incredibly useful.
Cons
Ive run into very few problems with the tool itself. Most of the challenges came from not having a solution like Knowledgenet before and from not yet making full use of everything it can do in my own work and with clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorge P.
Management Consulting, 1-10 employees
Less than 6 months
“Their support is very flexible”
Pros
Excellent customer service and plenty of flexibility.
Cons
Nothing to complain about .. I genuinely love it and recommend it all the time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yovany J.
Professional Training & Coaching, 51-100 employees
Less than 6 months
“chrome extension is a lifesaver”
Pros
It does an excellent job of finding work email addresses, LinkedIn profiles and even mapping out the connection path to a contact. The Chrome extension has been a real lifesaver.
Cons
The LinkedIn sync feels slow and a bit unreliable at times. I also wish email sequences could be integrated directly from the Chrome extension since Apollo.io handles that really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9