Business Supplies and Equipment, 500+ employees
Less than a year
“Hard to customize it”
Pros
I find it simple to navigate, and it works across multiple softwares. The team at Leena is receptive to feedback and always open to enhancing the system.
Cons
It takes quite a bit of time to make any customizations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“Icertis takes employee experience to new heights”
Pros
Overall, the Bot is really easy to figure out, and I especially enjoy working with the Case Management and Survey features.
Cons
Things are going smoothly, though I think the Engage dashboard could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Financial Services, 500+ employees
Less than 6 months
“Transforming Employee Experience”
Pros
It is easy to handle, and it covers most of the HR needs I had. Plus, the support from the team has been fantastic.
Cons
There are some limitations when it comes to the UX elements used in the design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Internet, 101-500 employees
Less than 6 months
“A milestone in the HR Tech journey of MX Player”
Pros
It has the ability to automate every aspect of HR, offers a great experience, and is highly customizable.
Cons
It's still too early to provide feedback as the deployment hasn't been completed yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Entertainment, 500+ employees
Less than 6 months
“Excellent Product”
Pros
I appreciate how easy it is to use, and the fast response times. The team behind it is excellent at supporting and helping develop the workflow.
Cons
This needs more ready-to-go integrations out of the box and could use some refinement in the interface as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Abbott's India HR Chatbot - SmaHRty”
Pros
Working with this product has been an incredibly smooth and amazing experience.
Cons
Customization according to internal brand guidelines, such as fonts, is required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Leena AI has been impressive”
Pros
Despite Abbott's policies being quite complex, the product is easy to manage, and the integration process was really smooth.
Cons
At the moment, there's nothing to mention. I'll be able to point out any downsides once the product is fully operational.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Good experience with this software”
Pros
The Anonymous Portal is one feature I really like the most.
Cons
In the beginning, there were a few issues, but the team managed to handle them on time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than 6 months
“Development area”
Pros
It's easy to operate, and they're always open to suggestions and improvements.
Cons
Nothing to note right now. I'll share my thoughts once I've had a chance to use the product more extensively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“It's a great experience”
Pros
Leena AI is very flexible, and the support team is absolutely fantastic!
Cons
There's nothing specific I can point to that hasn't been satisfactory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Leen AI - work from home survey”
Pros
The system is very smooth to use, which really enhances the overall user experience. I never feel like I'm wasting time trying to figure out how to access certain features or where to find specific tools, everything is laid out in a logical, easy-to-follow manner.
Cons
There is not anything worth mentioning. Everything worked as anticipated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 51-100 employees
Less than a year
“Leena Ai feedback”
Pros
The segmentation-based comments and the most noticeable feedback stand out. The filtration system makes it simple to pinpoint problem areas.
Cons
Nothing particular, though adding more new features would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pharmaceuticals, 500+ employees
Less than a year
“Leena is just too good”
Pros
I like how easy it is to use, and the dashboards are very helpful. The chatbot feature is also a nice addition.
Cons
We should aim to reduce our reliance on Leena's implementation team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10