Anonymous
Education Management, 51-100 employees
“fast but weaker prompt adherence”
Pros
One thing that really stands out with it is how incredibly fast it is.
Cons
When I compare it with other LLMs, its prompt adherence feels weaker than the rest.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Rui R.
Small Business, 11-50 employees
“Gives a natural output”
Pros
The best parts is how natural and accurate the text generation feels. We use it in an internal tool tied to our CRM and website content platform, mostly for drafting customer messages, polishing service descriptions and putting together product documentation. It picks up on our context really well especially when we need to explain our telecare solutions to different types of customers. The added clarity and fluency have made a noticeable difference in how we present our products to end users.
Cons
At times the tone comes across a bit too formal or robotic particularly in customer-facing communication. We usually have to make a few small edits to make the wording feel warmer and more natural. It also tends to simplify things too much when handling highly technical internal notes, such as device integration details or support workflow information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Miguel R.
Small Business, 11-50 employees
“reliable results for professional content”
Pros
Across our day-to-day work, this has felt very balanced and dependable for professional use. We rely on it through our internal workspace accounts for marketing content, help with drafting client proposals and summarizing documentation related to our telecare services. It responds quickly, picks up context really well and helps us keep communication aligned with our company's tone and values. It also manages technical product descriptions clearly without making them hard to follow.
Cons
Output can come across as a little too generic or overly cautious especially when we need copy with a stronger persuasive marketing angle. We've also found that refining prompts or adjusting them takes some trial and error before it gives us exactly what we're aiming for. Aside from that, the model has been very stable and consistently performs well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Isabel .
Small Business, 11-50 employees
“Best for multilingual content”
Pros
What stands out most to me is how well it balances accuracy, speed and cost. It produces natural, professional-sounding content that works really well for product descriptions, customer messages and emails to potential clients. It fits into our current workflow without much hassle and the output usually needs only minimal editing. It also does a strong job with multilingual tasks which is important for us since we work with clients in both Portuguese and English.
Cons
Ive noticed that the model can sometimes sound a little too wordy or overly formal especially for short promotional copy. It also takes some fine-tuning to better reflect our company's tone. Another minor drawback is that you need well-crafted prompts to get consistent results but once you understand how to direct it properly, it works very well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Matija D.
Small Business, 11-50 employees
“promising open-source AI assistant”
Pros
Among open-source LLMs, this one feels the most promising and has real potential to grow into a personal AI assistant.
Cons
It still has trouble recognizing which language Im using.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
“Easy to use”
Pros
Compared with other expensive models, this one feels easy and doesn't cost anything to use. Installation through Ollama is simple and it delivers features and capabilities similar to many well-known options, including OpenAI's ChatGPT.
Cons
A downside with it is that it has to be downloaded locally through Ollama first which ends up taking up space on your HDD or SSD.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Oleksandr G.
Mid Market, 51-100 employees
“Cost-effective option”
Pros
The cost savings are a big plus.
Cons
With no licensing fees, you can test things out and deploy without taking on the financial burden that usually comes with commercial APIs like OpenAI or Anthropic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Biswajyoti D.
Mid Market, 51-100 employees
“Smart search feature”
Pros
Whenever ServiceNow users submit fulfillment requests, the response time has been really impressive. The knowledge base results have also improved a lot after this software's addition which has made finding the right information much better than before.
Cons
It is priced quite high.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyara R.
Small Business, 11-50 employees
“impressively fast performance”
Pros
Right away the speed stood out to me. Im honestly really impressed by how far Meta has come and Im excited to see them keep building on this success.
Cons
I haven't run into any issues. Everything has been going really well and it's been consistently quick.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo A.
Small Business, 11-50 employees
“quick setup”
Pros
Getting into it is pretty simple and the integration works well.
Cons
I didnt come across anything that bad but overall usability can improve i guess!
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8