Luigi's Box

Luigi's Box Reviews

Total 28 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Dominik S.

Computer Software, N/A employees

Less than 6 months

5.0

“Adaptive interface”

Pros

Using this software has been very simple because the interface is clear and simple to navigate. The implementation and integration process also went without trouble which made getting started much easier. the support from the LB team has been excellent. In the It app, all that's really needed is to review the current results a few times during the week.

Cons

All has been working really well and I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OS
Ondrej S.

Banking, N/A employees

More than a year

5.0

“It's a good tool!”

Pros

This tool helped us fix a long-standing issue with our internal search something that was extremely difficult to improve using the search tools built into our native CMS.

Cons

One thing that was missing for quite a while was analytics so we couldn't really see how people were using the search. That's been addressed now though and at this point I don't have any other issues to deal with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TJ
Tomas J.

Consumer Goods, N/A employees

More than a year

5.0

“excellent platform”

Pros

We observed better conversion rates from the get go. The product suggestions have also been really helpful for growing the business and the personal approach from LB makes the whole experience feel much more tailored.

Cons

Because it offers so many options, it can sometimes be a bit hard to navigate everything when trying to improve the numbers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MP
Michal P.

Hospital & Health Care, N/A employees

Less than a year

4.0

“Smart automation for the win”

Pros

Right away, it covers all the essentials I need, including rule-based merchandising, synonyms and synonym suggestions that are surprisingly accurate and even an A/B testing tool. Also, the core functionality is highly automated so it doesn't require much manual effort to keep things running.

Cons

The weak spot is the analytics. They're missing options for comparing against previous periods and for tracking metric trends over time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MJ
Martin J.

Automotive, N/A employees

Less than a year

4.0

“Helped us improve our conversion rate”

Pros

This tool has helped us improve our conversion rate because customers can more easily find the products they want to order.

Cons

Sometimess searching for products by keyword isn't possible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VF
Veronika F.

Building Materials, N/A employees

More than a year

5.0

“impressed with this platform”

Pros

I'd recommend It to any online store or e-commerce platform.

Cons

No, no cons from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Miroslav S.

Apparel & Fashion, N/A employees

More than a year

5.0

“top pick for web search”

Pros

Running web search with It has been a really strong experience because it comes packed with a lot of practical tools. When comparing options for a website or e-shop, it definitely deserves a spot among the best search solutions to consider.

Cons

Nothing to report as a con from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DZ
Dominik Z.

Retail, N/A employees

More than a year

5.0

“Great customer support”

Pros

Overall I'm very satisfied. Working with it has consistently been efficient, reliable and well coordinated. Communication is excellent as well especially during troubleshooting or while developing an extension.

Cons

Didnt run into any issue yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10