Total 6 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

17%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JHPD

Jose Henrique Pereira Dinis

Not Specified, N/A employees

5.0
May 2026

Impressive software

Pros

Everything has been good with this software and Ive really enjoyed using it.

Cons

I don't have any negative points to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carol

Not Specified, N/A employees

5.0
May 2026

their customer support is great

Pros

Right from the start, Tal in their customer service was extremely helpful and clearly knew the product well.

Cons

No drawbacks so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

FGDN

Felipe Grice de Narvaez

Not Specified, N/A employees

5.0
May 2026

recommended from my side!

Pros

Thanks to MyHeritage and especially the DNA Lab, I was able to uncover my true patrilineal line.

Cons

There's nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM

Han Mohrs

Not Specified, N/A employees

4.0
May 2026

strong DNA functionality

Pros

The DNA features are quite good overall though there's still some room for improvement.

Cons

No cons as yet.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

WLPPP

W L Pat Patterson, Ph.D

Not Specified, N/A employees

5.0
May 2026

A good tool overall

Pros

Tree and DNA features are decent overall but there's still room to make them better.

Cons

The Tree and DNA side is useful though it could definitely be improved. It would help to show percentage values when selecting DNA matches especially for newer matches. There are also too many private profiles showing up in trees copied through matches, even when the people involved have been dead for more than 100 years. Another issue is that once a match has already been added to my tree, I don't want to keep seeing more matches for that same person so some kind of control for that would be helpful. I'd also really appreciate a better way to copy pictures from one tree to another within my own collection.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Ann

Not Specified, N/A employees

3.0
May 2026

It's missing chart printing guidance

Pros

Everything worked okay overall.

Cons

I couldn't find any information on how to print large charts and I also wasn't able to find guidance on how to use the tutorials.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5