Total 4 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

25%

2

Stars

25%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Management Consulting, 1-10 employees

Less than a year

2.0
December 2023

Overpriced platform

Pros

Persona profiles it produces look polished and professional and the information is organized in a way that makes the subcategories and why they matter, clear even to people who are completely new to personas.

Cons

At the end of the day, this tool mostly just repackages whatever information you put into it without adding much real value. It does try to predict likely personality traits for a persona, such as practical vs. emotional, introvert vs. extrovert, or analytical vs. impulsive, but it doesn't do a good job of turning either the user-provided input or the platform's short, low-quality generated snippets into anything that feels truly actionable. I bought it as a lifetime deal at roughly 90% off the cost of the yearly plan but I still ended up asking for a refund. Even at a big discount, value comes down to what you get for the money and in its current state, I couldn't justify paying anything for it.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

4

Functionality

4

F

Fabio

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
November 2023

clean interface and simple navigation

Pros

Interface feels very user-friendly and getting around the platform is easy. Everything is laid out in a way that makes daily use simple which really helps with engagement and overall satisfaction.

Cons

At the moment, I haven't run into any issues and I'm satisfied overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO

Rema O.

Computer Software, 1-10 employees

Less than 6 months

5.0
November 2023

insightful personas and usability

Pros

Using this has been really easy and I can build personas that give me the exact user insights I need.

Cons

Honestly, I'm happy with everything about it, my only wish is that it were free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Design, 1-10 employees

Less than 6 months

3.0
November 2023

Easy setup but static output

Pros

Getting started is very easy and the tool walks you through a simple questionnaire that leads directly to the results. After that, you can now customize certain elements, such as the persona profile picture.

Cons

Once the final persona card is created, it stays static. It would be much better if it could be embedded on a website or used in other media but at the moment the only option is to download it as a PDF in their default format.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6