Pi Reviews
Total 10 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars50%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Check ins feel encouraging”
Pros
Using this platform feels pretty simple and getting around it doesn't take much effort. I also really appreciate the way it checks in on how mindful we are feeling that day :)
Cons
An issue is that it has trouble accepting links or source material and properly verifying what's in them.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“natural and engaging chats”
Pros
Something I really appreciate about it is how natural and conversational it feels! Talking with it feels more like chatting with a real person than interacting with a typical bot and its responses come across as thoughtful and human. I also like that it keeps track of earlier messages which makes the conversation feel more connected, friendly and engaging.
Cons
Honestly there's not much to complain about with this app. It's simple, clear and very easy to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
Mid Market, 51-100 employees
“surprisingly human”
Pros
Really comes across as empathetic and genuinely human in the way it responds even showing emotion in a way that feels natural :)
Cons
Sometimes the responses can be a little slow which does get a bit frustrating.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Mid Market, 51-100 employees
“Very reliable”
Pros
We had real visibility into our website traffic right from the start with Visitor Queue. We've only been using it for a few weeks and it has already confirmed that people are viewing the direct links to our site while also showing which specific sections potential clients are paying attention to. It's also been helpful for tracking the organic traffic coming in from Google, Bing and even ChatGPT referrals. That level of visibility is making it much easier for marketing to pass qualified insights over to sales for follow-up. On top of that, the interface is clean, simple to navigate and makes reporting very easy.
Cons
At this point, I don't have any major complaints. The platform has been easy to use and continues to provide useful insights. The only minor thing I haven't worked out yet is how to exclude certain companies, such as our own business, ITI, from appearing in the results. Having a clearer way to filter out internal traffic would definitely be helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“empathetic ideas, repetitive replies”
Pros
It is worth exploring if you want to look into the emotional side of different topics like understanding why monitoring a child may be considered necessary and how conversations can be a better approach than constant monitoring. The app is also very simple to understand and getting around it is quite easy.
Cons
Still needs quite a few improvements. When I ask something it often doesn't really answer the question and instead repeats what it seems to understand which can end up going in circles for a while.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“A bit repetitive”
Pros
There's a calm, empathetic quality to it that makes conversations feel real. It doesn't rush the exchange and the support it gives comes across as genuine instead of sounding scripted.
Cons
Sometimes it loses track of things mentioned earlier in the conversation which interrupts the flow. In longer chats some replies also start to feel repetitive or a little too polished.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“thoughtful and accessible AI companion”
Pros
Using this feels very accessible with strong natural language understanding and a level of emotional awareness that's uncommon in most AI chatbots. It's also available across different devices and platforms so getting to it whenever needed is really convenient.
Cons
While it handles most questions well it still occasionally has trouble picking up on context, subtle nuances and more complex language. Its ability to deal with sensitive emotional subjects is also fairly limited which makes it less helpful for some deeper emotional conversations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“helpful reference-based answers”
Pros
It does a really good job answering questions based on whatever reference is provided.
Cons
At times especially with math calculations you need to explain your approach or perspective more clearly to get the right result.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Enterprise, 500+ employees
“Great tool”
Pros
Really fascinates me because it feels almost magical. It's this strange, never ending number that somehow shows up everywhere from calculating circles to all kinds of things in science and nature. It's incredibly useful but it also has this mysterious side and that's honestly what makes it so interesting.
Cons
However it can be pretty irritating sometimes. It just keeps going forever so you never get a perfectly exact value, only approximations and that can be frustrating when precision really matters. And seeing people memorize hundreds of digits is impressive sure but it also makes me wonder what the point is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Simple to use”
Pros
Using it feels more like chatting with a real person than with a bot or typical GPT tool. It's very simple to implement and I end up using it quite often.
Cons
There isn't much to complain about though it does seem a bit biased when I ask it to do grading.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10