Total 9 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

44%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
September 2024

automation that saves time

Pros

It takes care of most of the repetitive, tedious tasks which lets me spend more time on the work that actually matters.

Cons

A few workflows still aren't integrated so I still need to handle those parts manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2024

friendly interface and fast processing

Pros

The interface feels very user-friendly, the data repository is great and data processing is quick. On top of that, the support team has been amazing.

Cons

I haven't run into any downsides so far, the product has lived up to my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
June 2024

Convenient insights at a glance

Pros

Everything on the platform feels very simple to navigate. I also really appreciate having all the valuable data available right away for strategic decisions. Instead of spending time searching for information and putting it together myself, I can see everything clearly in one place.

Cons

The chat support has been excellent and responds very quickly. That said, it would be even better in the future if customer support also offered a phone number.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
June 2024

secure private cloud automation

Pros

Running it in a private cloud gives us a strong sense of data security and when you add the automation features, it really feels like a great combination.

Cons

Nothing to complain about at this point though I am interested to see how they manage the rapid growth they're experiencing. Maintaining the same level of reliability and support while scaling will be important.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
June 2024

flexible analytics and strong support

Pros

One of the best things about this software is how flexible and agile it is. It has made it much quicker for us to adjust to changing requirements and run new analyses compared to before. The data store has been especially valuable since it keeps all of our item information in one centralized place making it much more accessible when we need deeper insights.

Cons

There were a few issues at the beginning and it took some time before they were resolved. That said, the support from the team was outstanding throughout the process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
May 2024

supplier collaboration that delivers

Pros

Working with suppliers feels very simple which makes the process beneficial for everyone involved. Suppliers respond to bids more quickly, negotiations move along better and we're able to make decisions based on great data.

Cons

It has been a reliable partner overall. Even with a few minor challenges during prioritization, their commitment gives us confidence in both the product and the service.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
May 2024

all our data in one place

Pros

Having everything pull in from different sources gives us a full picture in one place. It's honestly the first time I've felt like all of our IT management data is centralized and that has definitely helped improve our productivity.

Cons

Nothing. If any concern does come up, the support team steps in quickly and gets it resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
March 2024

Simple analysis for faster decisions

Pros

Instead of spending so much time organizing data just to make better purchasing decisions, this has made the whole process much more easy. Making decisions feels simple now and the best part is that no coding knowledge is needed. Our team can jump into the analysis tools comfortably without dealing with a steep learning curve.

Cons

There are a few small communication hiccups from time to time which seem to be mostly tied to the company's current size. Once that gets sorted out, they'll be in a really strong position.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Sofia

Enterprise, 500+ employees

5.0
February 2024

Easy to use tool

Pros

This platform has completely changed how we manage tail spend. The negotiation tools are very user-friendly and our suppliers have been happy using them as well. The generative intake has also aligned our requests so the whole process feels faster and much more organized.

Cons

They're still a small team so I did have to wait a little before my request was addressed but once they got to it, the team resolved everything beyond my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10