Charlie
Retail, 1-10 employees
Less than a year
“powerful personalization wins”
Pros
The real-time analytics and AI capabilities have been amazing for us. They let us personalize the website on the fly for each visitor which has made a noticeable difference. We've seen a major uplift from showing product recommendations based on what customers are browsing in the moment, instead of relying only on previous purchases. It really feels like having a digital personal shopper available for every customer. Being able to trigger a special offer when someone lingers on a product page has also helped us cut down abandoned carts quite a bit.
Cons
Our marketing team needed a few weeks before they felt fully confident creating and launching more complex workflows without leaning on support. The cost is also a serious investment, so it feels more appropriate for established brands than for startups.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Eirin
Retail, 101-500 employees
Less than a year
“Amazing retail automation platform”
Pros
It helps bring data together and automate retail processes without interfering with the systems already in place.
Cons
The platform is very powerful, though it does take a while to fully explore and understand all of its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Electrical/ Electronic Manufacturing, 500+ employees
More than a year
“powerful iot platform”
Pros
It's a really capable machine learning platform with the features needed to handle all kinds of IoT-related tasks. Projects based on internet connectivity and autonomous monitoring can be managed and operated very conveniently through this software.
Cons
At the beginning, it was a bit hard to get comfortable with and it would help a lot if there were tutorials available to guide new users. After getting familiar with it, though, it turned into one of the most preferred tools to work with.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Richard
Industrial Automation, 11-50 employees
Less than a year
“flexible white-label iot builder”
Pros
A white-label setup in place is easy even for non-technical users. The platform is very flexible and the drag-and-drop tools are simple to work with, so there's usually no need to bring IT into the process when building an IoT solution. It also comes with built-in machine learning models which means you can add smarter functionality without needing a separate data science team.
Cons
It would be even better if there were more video tutorials showing how to use the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10