Julien S.
Information Technology and Services, N/A employees
“powerful threat detection platform”
Pros
With attacks and signatures becoming more varied and complex, having a centralized tool for detection and correlation is essential. This solution handles internal data sources like logs very effectively and can also correlate them with external Cyber Threat Intelligence. The strength of the UEBA engine which can be adjusted to different environments, helps reduce detection time and limits the amount of human effort required. Its built-in visualization, tracking and reporting capabilities also make day-to-day security event management much more efficient. On top of that, the use of standard protocols to ensure integrated and confidential log collection is a major advantage making deployment both secure and easy.
Cons
Because of how powerful the product is and the concepts behind it, it can be a bit hard to grasp for users who are not cybersecurity specialists. In that case, the learning curve can be somewhat long before becoming fully comfortable with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thierry D.
Information Technology and Services, N/A employees
“reliable open-source platform”
Pros
Getting started with it was easy and the use of open-source software really adds confidence in its reliability and long-term sustainability. The support team also shows great expertise which makes a real difference when help is needed.
Cons
The SSO still has room for improvement and the exported reports also need to be better adapted to multi-tenant environments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nathalie R.
Professional Training & Coaching, N/A employees
“simple setup and top support”
Pros
The product's biggest strengths are definitely how easy it is to use and how quickly it integrates. On top of that, the partnership with the support teams is a real plus, they've been excellent.
Cons
Even though it's simple to use, it would still help to put more focus on user training so the team can adopt it more naturally in their day-to-day work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vincent
Electrical/Electronic Manufacturing, N/A employees
“effortless detection and responsive team”
Pros
Ergonomics are really well thought out, the detections are accurate and relevant and the I Trust team has been very efficient throughout the process.
Cons
Setting everything up does take some time although it still remains faster and better than what I've seen with competing solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jean francois H.
Telecommunications, N/A employees
“Perfect tool!!”
Pros
This tool technology helps address upcoming cybersecurity challenges, both through advanced correlation for stronger detection and through a very precise MITRE mapping that makes event analysis much easier to understand.
Cons
There is still room for improvement on the user interface side and some enhancements are expected there.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Radu I.
Information Technology and Services, N/A employees
“Level 1 filtering needs improvement”
Pros
More than the software itself, the real strength to highlight is the professional and highly capable team behind it. I also appreciate that it's a product made in France which really matters in a context where cybersecurity is largely dominated by the United States, Russia and China.
Cons
We're an international ESN operating across every continent so we deal with wide time zone coverage and very different usage patterns especially with many consultants working directly at client sites. Because of that, we receive a large number of alerts and at times the Level 1 filtering could be improved.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
