Julie
Management Consulting, N/A employees
Less than a year
“anonymous questions encourage honesty”
Pros
One thing that works really well is the option for people to submit questions anonymously without exposing who they are. That makes it much easier for them to be open, honest and ask what they really want to ask. At the same time, the people answering are identified which lets them demonstrate their knowledge and credibility.
Cons
At this point, I haven't really come across any downsides. Overall I'm happy with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdul I.
Insurance, N/A employees
More than a year
“Responsive search and private questions”
Pros
The search tools are really useful, I also appreciate the expert recommendations and the privacy for the person asking a question is a big plus.
Cons
The points system is the part I enjoy least, since it pushes people to contribute even when they don't actually need to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nik
Information Technology and Services, N/A employees
Less than a year
“Fantastic answers from the right people”
Pros
It's really useful that the common questions get answered by the people who are actually responsible for each area. The option to ask and answer anonymously is a nice bonus too.
Cons
It would be even better if there were an option to add pictures or videos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Markus
Sports, N/A employees
More than a year
“Awesome networking and exchange”
Pros
The networking options, user-friendly design and ability to connect and exchange with others are the strongest parts for me.
Cons
Content is not always up to date and the platform can feel slow and a bit sluggish at times.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Anonymous
Financial Services, N/A employees
Less than a year
“good value and practical design”
Pros
Using it feels easy and it offers really good value for the money. It has a solution-oriented approach, makes sense right away and is genuinely pleasant to work with.
Cons
The only thing that could be better is the visual side, especially the graphics and images which could be more appealing.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
6