A
Anonymous
Small-Business, 11-50 employees
4.0
“reliable mood and fake news insights”
Pros
It does a great job of analyzing text or audio to understand the overall mood and the fake news detection feature is especially valuable.
Cons
Sentiment and intent analysis for feedback still needs more work, as it should get more focus to help deliver better service to customers.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
7
Functionality
6