ML, 500+ employees
Less than a year
“Semantic segmentation”
Pros
I appreciate the quality and the thoughtful approach taken to gather requirements.
Cons
I don't really have any complaints. The price might not be the lowest out there, but given the quality, it's acceptable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“Reliable and a great choice for data labelling”
Pros
SUPA is dedicated to meeting our data labeling needs, regardless of how specific the data is. Their team adapted remarkably well to a completely new domain, training their annotators to achieve the quality we were looking for.
Cons
I haven't noticed any downsides while working with SUPA. Their team is always flexible and ready to accommodate our needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Great assistance tool with AI capabilities”
Pros
It's easy to use and enhances efficiency. It's quite beneficial for marketers or those without a technical background.
Cons
Occasionally, the system lacks accuracy. It's crucial to double-check your work after the system provides a result.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Artificial Intelligence, 11-50 employees
More than a year
“Using SUPA as Head Of Data”
Pros
The on-demand BOLT software allows me to quickly start projects or opt for more tailored Enterprise solutions for high-volume tasks. 2) The capacity to collaborate on defining specialized and automated workflows for scaling up annotation is impressive. We engage with Supa daily on large projects with fluctuating data volumes, which Supa manages efficiently. 3) Their communication is outstanding. Many labeling companies fall short here, but Supa brings a personal touch to the work and always responds promptly.
Cons
There's not much to add here. My main suggestion would be for them to offer more insights based on their experiences with various clients. For example, tips on how to effectively learn a domain would be valuable. As labeling experts, they could help their partners improve documentation to enhance data quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
More than a year
“Aerobotics' super experience with SUPA”
Pros
Since 2020, Aerobotics has been partnering with SUPA for data annotation. Their reliable and cooperative approach has made them a crucial part of our AI development journey.
Cons
At times, dealing with the timezone was a bit challenging, especially when communicating with management. However, the overall experience and service made up for this issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Adaptable and responsive”
Pros
They handle our very specific data needs with ease. After several years of working with SUPA, they have consistently adapted quickly to our requirements.
Cons
So far, I haven't come across any drawbacks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Trusted Tech Companion”
Pros
I've been using SUPA's service for a few years, and I'm really impressed by its flexibility. Whether I need to scale up or down based on project needs, this service manages it easily. The speed of delivering processed data is also remarkable. Even with large datasets, there have been no delays or downtime. Most importantly, the quality of the output is consistently high. The data annotation is accurate and well-organized, making it easy to use. Overall, I highly recommend SUPA to anyone seeking a reliable and adaptable solution for data annotation.
Cons
It's so impressive that it's hard not to like it ??
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Artificial Intelligence, 11-50 employees
Less than a year
“Streamlined & Quick”
Pros
Setting up a project is simple, and results are often available within hours (3000+ box annotations). The support staff is quick and helpful. They also accommodate our preferred export format (Yolo).
Cons
There was nothing that wasn't quickly addressed by the support team.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Really nice and personalized service”
Pros
What stands out the most is the time each account manager invests to ensure our experience is smooth. Also, the annotations are fast, efficient, and reliable.
Cons
We had a positive experience. There's not much to disagree with.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Flexible and Reliable”
Pros
The team has proven reliable and flexible, adjusting the workforce based on our company's needs. Leadership responds quickly and acts on feedback for the agents. We value the communication and adaptability they've shown throughout our partnership.
Cons
We have several areas of our business managed by internal teams, but it's not clear what additional services SUPA could offer to better meet our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Artificial Intelligence, 500+ employees
More than a year
“Fast and accommodating to new requests”
Pros
I particularly appreciated having a dedicated person from SUPA to assist throughout our annotation process. They were very accommodating and incredibly fast with no errors. My team and I will definitely continue using SUPA.
Cons
Nothing to report at the moment. The pipeline is simple and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10