Synthesia Software Reviews
Total 19 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Shanna
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“A truly great product
Pros
I love the ability to create personal avatars. It's such a fun feature!
Cons
It takes about 24 hours to get an avatar created, which feels like a bit of a wait.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kayla
Marketing and Advertising, 1-10 employees
Less than 6 months
“It has been a great experience
Pros
Synthesia is an amazing platform, it lets you become an avatar. All those years of shooting videos, dealing with hair, makeup and perfect lighting, gone! This is definitely the future of video creation!!!!
Cons
I think the video creation platform could use some improvements. As an avid Canva user, I'd love to see some of their duplication features in Synthesia.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 11-50 employees
Less than 6 months
“A genius AI tool for creating videos in bulk
Pros
We needed product explainer videos and content to make our website and socials more engaging but we didn't have inh ouse spokespersons. Synthesia made it super easy to create videos quickly and helped us broaden our reach. The AI generator speeds up video production and can even come up with scripts and visuals. Some avatars are amazing, though others could use a bit more training. As an editing tool, it's easy to use and the AI support chatbot is super clever.
Cons
Some of the animation styles feel outdated but I see they are adding new features regularly. A few avatars are a bit clunky and sometimes the AI generated visuals don't match the brand or topic. However, it's easy to use them as a foundation and make tweaks later. I wouldn't use the videos without some human adjustments to get everything right.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hugo
Security and Investigations, 11-50 employees
Less than 6 months
“One month in and the results speak for themselves
Pros
This is such a great product! It saves me so much time and money by letting me create videos easily. It's simple to turn an idea or text into a video. I have tried other platforms but Synthesia is by far the easiest.
Cons
I'd love to create different avatars like robots or dogs but it seems that's not possible at the moment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Bhupinder
Education Management, 1-10 employees
Less than 6 months
“A good investment, Synthesia really helps
Pros
Very good! I would definitely recommend Synthesia to both new and experienced users. The integration of logos and editing features is fantastic.
Cons
We're limited to a small selection of avatars and I wish we could upload our own.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Wojtek
Information Technology and Services, 11-50 employees
Less than 6 months
“Insights from my experience as a new user
Pros
The interface is super easy to use. Honestly almost anyone can build a video with it.
Cons
It takes quite a bit of time to craft a video especially for first-timers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Human Resources, 1-10 employees
Less than a year
“Use Synthesia to win more business
Pros
Synthesia has completely changed the game for me. I win more business when I use it to visualize my business proposals. I also use it for training purposes and even started training my clients on how to use it. It's perfect for creating engaging proposals, training videos and turning boring HR policies into interesting content.
Cons
My avatar didn't smile and I'd love to see Synthesia improve how to create more engaging avatars like the standard ones.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Kirill
Education Management, 1-10 employees
Less than 6 months
“Outstanding AI video solution
Pros
Quality of the video generation, from text to speech to video, is amazing!
Cons
It would be great to have a real preview with watermarks instead of a fixed speaker/actor. That way I could tweak things using my own tricks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chong Ho
Higher Education, 500+ employees
Less than a year
“User-friendly interface on Synthesia
Pros
The avatar looks natural and the summary from the uploaded script is spot on.
Cons
Video quota is small, I can only make 30 minutes of videos per month, which feels limiting.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Michael
Hospital and Health Care, 1-10 employees
Less than 6 months
“Simple and great solution
Pros
Super easy to use! Setting up the prompts for the text is a breeze. I love having different media options, like videos and the quality of the avatars is top-notch.
Cons
The minutes system is really hard to understand.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Askia
Accounting, 1-10 employees
Less than 6 months
“A true game-changer
Pros
It's so easy! I can even complete a video in just 15 minutes.
Cons
The editing could benefit from a feature to update all scenes at once but honestly, that's just me being picky.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Information Technology and Services, 1-10 employees
Less than a year
“Fantastic AI product and excellent company
Pros
Synthesia is constantly improving and adding more features. I love seeing how much it's evolving.
Cons
Due to the time difference, support responses sometimes take longer than expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Hadi
Marketing and Advertising, 11-50 employees
Less than 6 months
“Impressive quality and great customer service
Pros
We were super impressed with the quality of the generated videos. They were great enough for our educational videos at Contester.
Cons
The minutes don't roll over into the next month which feels limiting on the monthly plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leonidas
E-Learning, 1-10 employees
Less than 6 months
“Very user-friendly
Pros
It's awesome and really userfriendly especially with all the templates. Easy to use, nice avatars and a great variety of options.
Cons
Pricing is a bit expensive I think, especially considering the limited time available for videos.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
5
Functionality
7
Just
Real Estate, 1-10 employees
Less than 6 months
“A really good experience with Synthesia
Pros
Synthesia is super easy to use even if you have no experience with video editing at all.
Cons
I wish there were more features and a bigger selection of video clips to choose from. It sometimes feels a bit limited.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
5
Functionality
8
Suresh
Computer Software, 500+ employees
Less than 6 months
“Best AI video tool we've tried so far
Pros
The user interface is simple and easy to understand. Creating videos is pretty easy and you don't need any prior experience with video software. The range of voices and AI avatars is impressive.
Cons
There are fewer Indian faces and voices available compared to others but it's not a deal breaker for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Pyro
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Enjoyed the experience
Pros
So easy to edit and super friendly for people who aren't too familiar with the website.
Cons
I would recommend creating a specific window or page just for video editing, like a studio tab, to make it more streamlined.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Thomas
Computer and Network Security, 1-10 employees
Less than a year
“Transformation strategies expert and AI consultant
Pros
It's so userfriendly and incredibly easy to convert existing content into new videos.
Cons
It can be tough to select small items on different layers, which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Michelle
Non-Profit Organization Management, 101-500 employees
Less than 6 months
“I'd totally recommend it
Pros
My experience with Synthesia has been really positive. It's intuitive and super easy to use!
Cons
Occasionally, the avatar pronounces something oddly but I can usually fix it with a quick adjustment.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10