Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

26%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

S

Shanna

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

4.0
March 2025

A truly great product

Pros

I love the ability to create personal avatars. It's such a fun feature!

Cons

It takes about 24 hours to get an avatar created, which feels like a bit of a wait.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kayla

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
March 2025

It has been a great experience

Pros

Synthesia is an amazing platform, it lets you become an avatar. All those years of shooting videos, dealing with hair, makeup and perfect lighting, gone! This is definitely the future of video creation!!!!

Cons

I think the video creation platform could use some improvements. As an avid Canva user, I'd love to see some of their duplication features in Synthesia.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
March 2025

A genius AI tool for creating videos in bulk

Pros

We needed product explainer videos and content to make our website and socials more engaging but we didn't have inh ouse spokespersons. Synthesia made it super easy to create videos quickly and helped us broaden our reach. The AI generator speeds up video production and can even come up with scripts and visuals. Some avatars are amazing, though others could use a bit more training. As an editing tool, it's easy to use and the AI support chatbot is super clever.

Cons

Some of the animation styles feel outdated but I see they are adding new features regularly. A few avatars are a bit clunky and sometimes the AI generated visuals don't match the brand or topic. However, it's easy to use them as a foundation and make tweaks later. I wouldn't use the videos without some human adjustments to get everything right.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

H

Hugo

Security and Investigations, 11-50 employees

Less than 6 months

5.0
February 2025

One month in and the results speak for themselves

Pros

This is such a great product! It saves me so much time and money by letting me create videos easily. It's simple to turn an idea or text into a video. I have tried other platforms but Synthesia is by far the easiest.

Cons

I'd love to create different avatars like robots or dogs but it seems that's not possible at the moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

B

Bhupinder

Education Management, 1-10 employees

Less than 6 months

4.0
February 2025

A good investment, Synthesia really helps

Pros

Very good! I would definitely recommend Synthesia to both new and experienced users. The integration of logos and editing features is fantastic.

Cons

We're limited to a small selection of avatars and I wish we could upload our own.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

W

Wojtek

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2025

Insights from my experience as a new user

Pros

The interface is super easy to use. Honestly almost anyone can build a video with it.

Cons

It takes quite a bit of time to craft a video especially for first-timers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Human Resources, 1-10 employees

Less than a year

5.0
February 2025

Use Synthesia to win more business

Pros

Synthesia has completely changed the game for me. I win more business when I use it to visualize my business proposals. I also use it for training purposes and even started training my clients on how to use it. It's perfect for creating engaging proposals, training videos and turning boring HR policies into interesting content.

Cons

My avatar didn't smile and I'd love to see Synthesia improve how to create more engaging avatars like the standard ones.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

K

Kirill

Education Management, 1-10 employees

Less than 6 months

5.0
February 2025

Outstanding AI video solution

Pros

Quality of the video generation, from text to speech to video, is amazing!

Cons

It would be great to have a real preview with watermarks instead of a fixed speaker/actor. That way I could tweak things using my own tricks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Chong Ho

Higher Education, 500+ employees

Less than a year

4.0
February 2025

User-friendly interface on Synthesia

Pros

The avatar looks natural and the summary from the uploaded script is spot on.

Cons

Video quota is small, I can only make 30 minutes of videos per month, which feels limiting.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

M

Michael

Hospital and Health Care, 1-10 employees

Less than 6 months

5.0
February 2025

Simple and great solution

Pros

Super easy to use! Setting up the prompts for the text is a breeze. I love having different media options, like videos and the quality of the avatars is top-notch.

Cons

The minutes system is really hard to understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

A

Askia

Accounting, 1-10 employees

Less than 6 months

5.0
February 2025

A true game-changer

Pros

It's so easy! I can even complete a video in just 15 minutes.

Cons

The editing could benefit from a feature to update all scenes at once but honestly, that's just me being picky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Information Technology and Services, 1-10 employees

Less than a year

5.0
February 2025

Fantastic AI product and excellent company

Pros

Synthesia is constantly improving and adding more features. I love seeing how much it's evolving.

Cons

Due to the time difference, support responses sometimes take longer than expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

H

Hadi

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2025

Impressive quality and great customer service

Pros

We were super impressed with the quality of the generated videos. They were great enough for our educational videos at Contester.

Cons

The minutes don't roll over into the next month which feels limiting on the monthly plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Leonidas

E-Learning, 1-10 employees

Less than 6 months

3.0
February 2025

Very user-friendly

Pros

It's awesome and really userfriendly especially with all the templates. Easy to use, nice avatars and a great variety of options.

Cons

Pricing is a bit expensive I think, especially considering the limited time available for videos.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

5

Functionality

7

J

Just

Real Estate, 1-10 employees

Less than 6 months

5.0
February 2025

A really good experience with Synthesia

Pros

Synthesia is super easy to use even if you have no experience with video editing at all.

Cons

I wish there were more features and a bigger selection of video clips to choose from. It sometimes feels a bit limited.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

5

Functionality

8

S

Suresh

Computer Software, 500+ employees

Less than 6 months

4.0
February 2025

Best AI video tool we've tried so far

Pros

The user interface is simple and easy to understand. Creating videos is pretty easy and you don't need any prior experience with video software. The range of voices and AI avatars is impressive.

Cons

There are fewer Indian faces and voices available compared to others but it's not a deal breaker for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P

Pyro

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
February 2025

Enjoyed the experience

Pros

So easy to edit and super friendly for people who aren't too familiar with the website.

Cons

I would recommend creating a specific window or page just for video editing, like a studio tab, to make it more streamlined.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

T

Thomas

Computer and Network Security, 1-10 employees

Less than a year

5.0
February 2025

Transformation strategies expert and AI consultant

Pros

It's so userfriendly and incredibly easy to convert existing content into new videos.

Cons

It can be tough to select small items on different layers, which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Michelle

Non-Profit Organization Management, 101-500 employees

Less than 6 months

5.0
February 2025

I'd totally recommend it

Pros

My experience with Synthesia has been really positive. It's intuitive and super easy to use!

Cons

Occasionally, the avatar pronounces something oddly but I can usually fix it with a quick adjustment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10