Vinay M.
Small Business, 11-50 employees
“Excellent scheduling workflow”
Pros
The way it handles creating and scheduling processes has been excellent.
Cons
Nothing to complain about at the moment since I've only recently completed the training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 1-10 employees
“Easy to get the hang of”
Pros
Getting started with the product feels very simple and the way it works is good and easy to understand.
Cons
There really isn't anything I dislike. All of the features work well and are good to go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“positive experience overall”
Pros
Working with this vendor has been a very positive experience. Their background in the BFSI domain really helped us at every stage of the process and made the overall journey much more effective.
Cons
A few important features are still missing such as the ability to design bots on our own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8