Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

LC

Linda C.

Non-Profit Organization Management, N/A employees

5.0
March 2020

Helps us create engaging content

Pros

Because of its content engine, our non-profit can send personalized newsletters to our readers with much more consistency. We serve the breast cancer community and people regularly thank us for the engaging, encouraging content we share through social media and our newsletter. That's really been the secret behind it.

Cons

There was a short learning curve when it came to customizing the content experience on our end but after the team trained us on the best workflow, we were able to automate the process without much trouble.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

OD

Orgest D.

Computer Hardware, N/A employees

5.0
November 2019

Makes our email marketing efficient

Pros

Getting this set up was very simple and it fit into Mailchimp really well. We can now automate and personalize our Mailchimp emails without much hassle. The customer support team has also been fast and accurate whenever we've needed help. It does a solid job of finding and organizing new content, automatically assigning it to tags and exporting everything into Mailchimp. Overall, the setup is simple and it has helped us run our email marketing more efficiently and on a better schedule.

Cons

We're not using it for email creation because of our design requirements so that side feels a little limited for us. We also haven't used it for social media, even though it seems fully capable there. My biggest complaint is the pricing but since we haven't found another product that performs this well, we're continuing with it for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Financial Services, N/A employees

1.0
July 2019

useless AI feature and awful support

Pros

Compared with every other email platform I've used, this one has no real advantages.

Cons

They market the AI feature like it's a big benefit but it's completely useless and ends up being a total waste of time. Customer support is terrible and they kept attempting to bill us even after we canceled. On top of that, the email editor feels like something from the 1990s and they don't deliver on the promises they make.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2