Linda C.
Non-Profit Organization Management, N/A employees
“Helps us create engaging content”
Pros
Because of its content engine, our non-profit can send personalized newsletters to our readers with much more consistency. We serve the breast cancer community and people regularly thank us for the engaging, encouraging content we share through social media and our newsletter. That's really been the secret behind it.
Cons
There was a short learning curve when it came to customizing the content experience on our end but after the team trained us on the best workflow, we were able to automate the process without much trouble.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Orgest D.
Computer Hardware, N/A employees
“Makes our email marketing efficient”
Pros
Getting this set up was very simple and it fit into Mailchimp really well. We can now automate and personalize our Mailchimp emails without much hassle. The customer support team has also been fast and accurate whenever we've needed help. It does a solid job of finding and organizing new content, automatically assigning it to tags and exporting everything into Mailchimp. Overall, the setup is simple and it has helped us run our email marketing more efficiently and on a better schedule.
Cons
We're not using it for email creation because of our design requirements so that side feels a little limited for us. We also haven't used it for social media, even though it seems fully capable there. My biggest complaint is the pricing but since we haven't found another product that performs this well, we're continuing with it for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Financial Services, N/A employees
“useless AI feature and awful support”
Pros
Compared with every other email platform I've used, this one has no real advantages.
Cons
They market the AI feature like it's a big benefit but it's completely useless and ends up being a total waste of time. Customer support is terrible and they kept attempting to bill us even after we canceled. On top of that, the email editor feels like something from the 1990s and they don't deliver on the promises they make.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
