SA
Shamsul A.
Mid Market, 51-100 employees
4.0
“Convenient drive-thru ordering”
Pros
Since adding this tool, both our customers and staff have felt the difference in how convenient the drive-thru experience has become. It makes ordering much simpler for customers through conversational commerce which has really improved the overall process.
Cons
Reporting feels a bit lacking. The system is somewhat limited when it comes to showing customer behavior during voice interactions, like which questions come up most often or where people tend to get confused.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
6