Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

67%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Hospitality, 500+ employees

4.0
August 2023

Fantastic AI-driven tools

Pros

Outside of my regular job, I use it for side research projects and it adds a lot to the writing process with its AI-driven tools. It gives personalized suggestions, translates text into scientific English, helps with instant search and references and also handles grammar correction. There's a free version if you just want to test it first and once you're ready, there are different pricing plans to choose from. If you're the kind of person who enjoys exploring ideas in your spare time, it's also useful for writing personal essays supported by real data which definitely makes your arguments sound more informed when talking with others.

Cons

The free plan feels a bit limited in my opinion especially with the daily caps on suggestions, translations and grammar corrections. On top of that, the results are not always fully accurate or relevant so you still need to rely on your own judgment and add that human touch.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K

Kayla

Research, 500+ employees

3.0
August 2023

Magic mode boosts writing

Pros

Whenever I hit a wall while writing, Magic mode genuinely feels like magic. It's been incredibly useful during those moments when I can't figure out how to move forward which happens pretty often. Also, the AI suggestion feature does a really nice job of narrowing down what I'm trying to express into one clear sentence. It honestly feels kind of magical.

Cons

There are still some bugs that make the experience a little shaky. I've already pointed out that the auto-save feature gives me a brief panic because it flashes the template text instead of my own and even though it only happens for a second, it happens often enough to be worrying. Another issue is that the AI suggestions don't seem to recognize text when I highlight it with my mouse. It only works if I double-click and that becomes a problem because I can't double-click a longer passage inside a paragraph. That means I have to break up my text just to get suggestions which is frustrating. I'm assuming these issues will improve over time.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

KA

KHaled A.

Cosmetics, 500+ employees

4.0
July 2023

Constantly improving

Pros

The platform keeps getting better over time which is encouraging to see. It tackles difficult tasks well, the customer support team is friendly and the people behind it are open-minded and actively ask for feedback so they can keep improving.

Cons

It still doesn't fully capture a natural human tone yet and I'm hoping that changes soon. Academic writing also needs to feel more creative and richer, ideally with additional tools to support that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8