Web development, 500+ employees
“Confusing service, but great info”
Pros
I really enjoy using the software because the interface is super interesting and easy to get the hang of. It has all the features I could ever need and it makes navigating the service really smooth. I can always find what I need to make everything work perfectly.
Cons
There aren't a lot of browsing options or categories in this software. And if the company's server isn't working properly or the internet's slow, I can't access any of the data stored in it, which is super frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Alldata keeps crashing online”
Pros
The color wiring diagrams are pretty much the only thing that stands out to me. They're helpful but that's about it.
Cons
It crashes way too often, especially at the end of the day when customers are picking up their cars. It's really annoying.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Small-Business, 11-50 employees
“Simple process for parts and labor”
Pros
I'm really impressed by the huge variety of car manufacturers and parts. There's just so much to choose from!
Cons
There's no data for exotic cars like Lamborghinis or Ferraris, which is a big downside for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“Really satisfied”
Pros
I love how easy it is to use. I can always find exactly what I'm looking for without any Issue.
Cons
Sometimes, I can't even find the labor times for certain repairs. It's pretty inconvenient when that happens.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“Below Avg software”
Pros
I'm still a little unsure. So far, I've only used AllData because it's been my go-to. I'm actually thinking of switching providers now but I'm still looking around.
Cons
There are a lot of issues with incorrect statements on invoices. Plus, there's no access to reports and I can't even organize labor and parts properly. There's also no daily sales ledger for operations, which makes tracking things difficult.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
3
Small-Business, 11-50 employees
“Easy to use”
Pros
It's super easy to use and it really does give you everything you could possibly need.
Cons
The page navigation is a problem. I constantly have to go back and forth to get to certain areas. It could be way more streamlined.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10