Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

John

Smith, 51-100 employees

Less than a year

5.0
February 2026

One of the best SW in the industry. Good improvements!

Pros

I like that they introduced a lot of new features and they take into consideration each feedback.

Cons

I would like to have an AI assistent to help me to improve the business process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Small-Business, 11-50 employees

5.0
March 2025

Easy fleet management

Pros

I recently joined ARI and checked out all the features. Honestly, I really liked how easy it is to use and all the cool tools it offers.

Cons

Honestly, there's nothing I can really mention here because everything about it felt great to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Rahul D.

Volunteer, 11-50 employees

5.0
March 2025

Smartest tool for auto repair

Pros

ARI is definitely a must-have for anyone in auto repair. Whether you're running a repair shop, doing mobile mechanic work, working as an independent tech or dealing with cars at an auto dealership, it is a game-changer.

Cons

The only downside I'd say is that it doesn't have references for automotive collision and refinishing. That's something I've noticed missing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JP

James P.

Small-Business, 11-50 employees

5.0
February 2025

Super easy to use

Pros

I love how you can just scan the VIN on a car and instantly get all the history of work that's been done on it. It's super convenient and saves so much time.

Cons

It's a little on the expensive side but I still think it's totally worth it for all the features and convenience it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tammus D.

Small-Business, 11-50 employees

4.0
February 2025

User-friendly and simple to use

Pros

It is great because you can really personalize it to fit your needs. It helps you get everything done to run a garage, all in one place. The only thing I'd say could use a bit of improvement is the work turning process.

Cons

Not much to say here either, this system is flexible and it adjusts to meet your needs pretty easily.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Small-Business, 11-50 employees

4.0
February 2025

Makes business management a lot easier

Pros

ARI has seriously made my life easier. Creating quotes and keeping clients updated on their car's issues and progress is so much simpler now.

Cons

One thing I've struggled with is parts inventory management. It can definitely be a bit of a challenge.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Mid-Market, 51-100 employees

4.0
February 2025

Good overall

Pros

It gives you way more information about the car. Doing reports is easy with all the pre-loaded prices too, it saves me a ton of time.

Cons

I've had some technical issues, especially with the beta camera. It never really works well, which can be frustrating.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Small-Business, 11-50 employees

4.0
February 2025

Perfect for small businesses

Pros

One of my favorite features is the ability to share inspections and pictures with customers. It really helps keep them in the loop and makes things more transparent.

Cons

It's tough to track down a specific repair that was done to a vehicle in the past. That could definitely use some improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8