Telephony Software
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Convoso
Convoso software is at the forefront of innovation in cloud-based outbound contact center solutions, delivering cutting-edge tools that drive exceptional results for sales and lead generation experts. While users have noted low recording quality and connectivity issues, the built-in dynamic scripting feature effectively enables tailored interactions during calls.
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CallTrackingMetrics
CallTrackingMetrics is a robust software that is designed specifically for call centers. It offers a reliable call-tracking facility, provides intuitive analytics, and ensures smooth customer service. Though it lacks direct integration, it helps significantly boost your team's productivity. It helps enhance productivity by optimizing marketing strategies, resulting in better decision-making.
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Voiptime Cloud
Voiptime Cloud provides cloud-based call center software, improving customer service and sales efficiency. While the setup may require beginners to understand the complex features, the overall benefits streamline operations, making it ideal for businesses looking to enhance communication workflows.
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Zendesk Suite
Zendesk Suite is a robust customer service solution that helps companies offer optimized customer support. While some users suggest extra plugins, the software supports several required support integration options. Zendesk Suite uses AI tools, smooth multi-channel support, and easy-to-use interfaces. The system supports effective, fast, and result-oriented for superb customer
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AVOXI
AVOXI offers cloud-based communication tools, like virtual phone systems, to simplify global business interactions. While it requires some setup and investment, its robust features provide effective solutions for managing international calls and connections. Its security compliance and reliability render AVOXI a leading global customer support solution for call centers.
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CallTools
CallTools provides cloud-based call center solutions, focusing on auto-dialing, call tracking, and real-time reporting. While its interface may take some time to master, the system helps streamline sales and customer service workflows, making it a solid option for call center efficiency and performance improvement.
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UJET
UJET is a customer support solution that enhances communication through seamless voice and digital channels. While it requires some time to integrate fully into existing systems, the software’s focus on improving customer experiences makes it a strong option for businesses seeking efficient service solutions.
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SparkTG VCC
SparkTG VCC is a powerful business collaboration and telephony solution. It improves customer service processes, converts leads effectively, and enhances agent productivity. Despite some customization limitations, it offers easy call details access, advanced features like call recording, and real-time dashboards. SparkTG VCC is a centralized platform for customer service.
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VICIdial
VICIdial is comprehensive open-source contact center software with powerful call recording, multi-language support, and seamless integration features. While some users suggest modernizing its interface, its features are effective for support functionalities. VICIdial is dependable for its reliability and overall capabilities in optimizing a company's productivity.
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XCALLY
XCALLY is advanced contact center software that improves customer service through powerful features. It offers tools like outbound dialing, IVR design, CRM integrations, real-time analytics, and automation. Its backup limitation is offset by easy installation and configuration. Trusted globally, XCALLY streamlines business agility by boosting customer service efficiency.
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Squaretalk
Squaretalk is a powerful and flexible communications platform that streamlines automation and integrations, allowing more time for other business tasks. As an all-in-one hub for efficient call center operations, its intuitive design simplifies navigation and enhances user experience despite an initial learning curve.
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Vocalcom Hermes360
Vocalcom Hermes360 enriches customer journeys through various social messaging apps and a robust dialer, engaging customers via their preferred channels—email, phone, chat, WhatsApp, Messenger, Twitter, and more. While prioritizing tele sales may limit inbound call management, AI integration boosts communication quality and interactions.
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Telzio
Telzio software is a versatile communication platform designed for businesses of all sizes. It integrates voice, SMS, and video into one system. While its user-friendly interface simplifies setup, some advanced features may require training. Overall, Telzio effectively enhances team collaboration and customer engagement.
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Ringostat
Ringostat is a business phone and marketing platform. It offers tools for tracking calls, analyzing marketing performance, and enhancing communication for businesses. While the setup is time-consuming, its CRM integrations and analytics capabilities make it a solid choice. It serves teams looking to optimize their call handling and marketing efforts.
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Kavkom
Kavkom empowers businesses with efficient communication solutions featuring advanced call routing and seamless CRM integration. While navigating the platform may initially seem complex to some beginners, its CRM integration ultimately improves user experience. For its reliable telephony tools, Kavkom is a valuable solution for customer engagement and streamlined operations.
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Glassix
Glassix is a versatile platform that facilitates seamless customer communication across various channels. While it requires some setup time and initial training, its ability to unify interactions makes it an effective tool for enhancing customer engagement. Due to its unified business conversation tools, Glassix boosts automated and personalized communication.
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Callture
Callture software offers reliable VoIP services, catering to businesses of all sizes with features like virtual phone systems and unlimited calling. Its pricing is competitive, and while setup is time-consuming, the platform's flexibility and quality of service make it a valuable communication tool for companies.
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Acefone
Acefone provides comprehensive phone systems and PBX solutions to improve business communications. This flexible system features innovative tools and a user-friendly portal, allowing tailored communication control. While users seek mobile app enhancements, they appreciate the system's intuitive interface and customization options.
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Talkdesk
Talkdesk offers an intuitive call center solution designed for improved customer experiences. While it excels in integration with existing tools and user-friendly interface, smaller businesses may find it challenging to implement due to higher costs. Overall, Talkdesk enhances communication efficiency for customer-focused organizations.
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FocalScope
FocalScope provides a comprehensive helpdesk and contact center solution that enhances customer service reputation, simplifies agent workflows, and offers a cost-effective option for businesses. While the tool is more suitable for larger industries, it remains user-friendly, with a minimal learning curve for staff.
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55PBX
Enhance communication with 55PBX, a cutting-edge virtual PABX solution that transforms business efficiency. This modern phone system ensures seamless connectivity, streamlines operations, and supports integrations for optimal performance. While customization could be more extensive, the platform remains user-friendly, ensuring efficient management and enhanced operational performance for any company.
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Parrot Cloud Call Center
Parrot Cloud Call Center empowers businesses with seamless communication tools. It offers easy call management, real-time monitoring, and customizable features. The platform possesses customizable features, and reports can be improved. Parrot Cloud Call Center is designed to boost productivity and enhance customer interactions for teams of any size.
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CallHippo
CallHippo is a cloud-based virtual phone system designed for businesses of all sizes. It helps teams manage calls efficiently with features like call forwarding and analytics. While its pricing may not suit smaller teams, its ease of use and global capabilities offer strong value.
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CallRail
CallRail is advanced software that helps businesses track calls and improve conversions efficiently. Though it requires more flexibility, it integrates smoothly with a wide range of apps. CallRail offers powerful features that help users gain clear insight and make smarter marketing decisions that help them grow their businesses.
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Alohaa
Alohaa, an AI-powered call center platform allows you to streamline your business communication with its virtual phone numbers and cloud telephony. Connect via voice, SMS, and WhatsApp with ease to enhance your customer engagement. Transform your communication strategy today with cutting-edge, omnichannel tools.
Popular Telephony Software
Filters
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Convoso
0 Review(s)
CallTrackingMetrics
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Voiptime Cloud
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Zendesk Suite
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AVOXI
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CallTools
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UJET
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SparkTG VCC
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VICIdial
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XCALLY
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Squaretalk
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Vocalcom Hermes360
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Telzio
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Ringostat
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Kavkom
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Glassix
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Callture
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Acefone
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Talkdesk
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FocalScope
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55PBX
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Parrot Cloud Call Center
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CallHippo
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CallRail
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Alohaa
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