Mid-Market, 51-100 employees
“Mobile access to critical drawings”
Pros
Having the mobile app to quickly locate emergency shut-offs, life safety devices and as-built drawings while out in the field has been incredibly valuable. It makes that information much more accessible when it's needed most. Review collected by and hosted on G2.com.
Cons
The upfront cost to get started may be enough to make some others hesitate before trying it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“essential for utility shut-offs”
Pros
One thing that made an immediate difference for us was how ARC Facilities solved a big problem we had with locating the right isolation valve quickly. At this point, we rely on it for every utility shut-off and we keep discovering additional ways to use it over time. The ARC team was extremely capable and the initial setup, including uploading thousands of drawings, ended up being almost effortless on our side. Our technicians have now made it part of their normal workflow and are actually pushing for even broader use across the team.
Cons
Honestly we have not run into any real downside with ARC Facilities. The ongoing support has been the strongest we've experienced in this industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10