Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

L

Lacy

Construction, 51-100 employees

Less than 6 months

5.0
January 2025

Top company for depreciation software

Pros

Bassets is an outstanding depreciation software. Everyone I interacted with, from sales to implementation and support, was highly knowledgeable about fixed assets and depreciation. After a failed implementation with another provider that couldn't handle multistate and multibook depreciation properly, I had to switch at the last minute. Bassets quickly took over my account, got to work immediately and delivered within a tight deadline. Their process is efficient and well structured. Customer support is the most responsive and thorough I've ever experienced with a software provider. Having used several depreciation software solutions throughout my career, I can confidently say I wouldn't invest my time or money with any other provider. Bassets is a high quality, high value product!!!

Cons

I didn't come across anything I disliked about Bassets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Woman

Building Materials, 51-100 employees

More than a year

5.0
January 2025

Perfect fit for our needs

Pros

The software is very simple, provides detailed reports, and offers a great overview of total assets.

Cons

Extra care is needed when disposing of an asset to prevent errors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Wholesale, 500+ employees

More than a year

4.0
June 2020

customer support is amazing

Pros

Easy to use with comprehensive reporting. It also allows scanned documents to be added, and the customer support team is excellent.

Cons

There is no "save" button so if you begin entering details and navigate back, the asset number gets erased.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

7

M

Mitchell

Food and Beverages, 101-500 employees

More than a year

4.0
June 2020

Outstanding support from the team

Pros

Running reports for different schedules, including IRS, Book and State, is effortless and switching between them is seamless. The software also has strong import/export features, making it easy to add new assets or export reports to Excel.

Cons

Having on demand tutorials for frequently used features would be a great addition.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10