Cryotos Reviews

“accessible and reliable tracking

Pros

Accessing the system has been simple in my case and I feel confident in how it handles data responsibility and tracking.

Cons

The only annoyance is having to log in every single time. A one-time login option would make it much better.

“flexible and user-friendly app

Pros

The app gives me a good level of flexibility and I enjoy using it in my day-to-day work.

Cons

Honestly, I haven't run into any issues at all. It's flexible, user-friendly and I'm happy to be using it.

“Simple workflows and quick imports

Pros

Getting started with the application felt easy for me. I was able to set up workflows and bring in project data quickly especially using the import feature which saved me time during setup.

Cons

A few parts of the application still feel more limited in customization than I would prefer.

“excellent preventive maintenance tracking

Pros

This has been one of the best tools I've used for preventive maintenance and follow-ups. It keeps my facility management work organized and I can rely on the data and reports it provides.

Cons

It's also the app used to collect data through forms.

“helpful work order tracking

Pros

Keeping track of maintenance schedules has become much easier for me with this system. I get a clear view of what's going on with each work order which helps me stay on top of things. The email alerts for upcoming tasks are really helpful and I also like how completed and escalated work orders stay in sync without extra effort.

Cons

The mobile app has a serious bug that sometimes makes certain features unreliable on mobile. It's especially noticeable on iOS, where a lot of the functions don't work the way they should and the interface could definitely be improved to make it more user-friendly.

“better access over time

Pros

From my experience, it's a good tool overall but I do feel like it needs more frequent updates to keep improving.

Cons

Getting used to the scheduling part was a bit difficult at first but after some time it became much more accessible to use.

“responsive support and feature updates

Pros

One thing I really value is the level of support I receive. I'm able to get help whenever I run into issues and I've also seen them being open to working on new features when needed.

Cons

Setting up workflows and preventive maintenance schedules can be a bit complicated especially when you're managing a large number of items.

“flexible workflow customization

Pros

What stands out to me is how flexible it is compared to other tools I've used. Instead of forcing me into a fixed setup, I can adjust things based on my needs. The workflow feature is especially useful since I can control how complaints are raised, who gets notified and whether certain data entries are required.

Cons

Honestly, I don't have any real complaints. Anytime something comes up, I'm able to contact the developer team and they provide an immediate solution.

“reliable documentation and upkeep

Pros

The documentation has been helpful for me when getting started and the preventive maintenance features have worked well in my daily tasks.

Cons

The mobile app still needs work and the inventory side could definitely be improved.

“timely issue handling

Pros

So far, it has been working well for me and I think timely issue resolution is one of the important strengths.

Cons

We got the SLA notification only after the complaint was updated to Pending with a reason. Please look into this issue and fix it.

“workflow-driven work orders

Pros

Using workflow-based work order management has allowed me to set up different processes for each location. I also like that notifications are sent right when an order is created so I can assign it quickly to the right person.

Cons

Fixed asset tracking feature still needs to be simplified.

“reliable facility maintenance tracking

Pros

Managing preventive maintenance for facilities has gone smoothly in my case. I can capture daily housekeeping tasks with photos, update them instantly and send them for approval. I also keep track of daily checks for machinery and consumables which helps me stay consistent with routine operations.

Cons

The only downside is that the CMMS offline solution is not available.

“custom forms but limited options

Pros

The customizable forms have worked well for me when handling work orders. I find them flexible enough to adjust based on different workflow needs.

Cons

A few useful features are still missing, like mass downloading service reports in PDF format. It also needs more form customization options, such as being able to insert tables and similar elements.

“inventory management needs work

Pros

Since I've only been using the CMMS for about a month, I feel like I still need more time before I can give a complete opinion.

Cons

Inventory management part isn't very user-friendly and the report generation features still need more development.

“flexible access and work tracking

Pros

Accessing the system has been convenient for me and I'm able to track work orders without much difficulty. I also like the level of flexibility it offers.

Cons

Web-to-mobile integration still needs improvement.

“simple workflows and email builder

Pros

Getting started didn't take much effort for me because the system is easy to understand. As an admin, I only needed basic knowledge to begin using it. Setting up workflows and working with the email builder has also been a good experience.

Cons

User interface could be more compact so it can display more data on the screen.

“maintenance tracking done right

Pros

Overall, my experience with this CMMS has been very positive. It handles user issues well and has been reliable for maintenance operations. I think with a few small improvements, it could become even better. Since I started using it, managing data and tracking my maintenance team has become much easier. It has also reduced mistakes and miscommunication. Adding email templates into workflows has helped me keep communication more consistent.

Cons

There is still room to improve the report generation and inventory module. A keyword search feature within work orders would also make the system more useful. Occasionally, a few rare bugs show up and it would be better if those were eliminated.

“tailored to our needs

Pros

They were able to adjust the software based on our specific requirements which has been very helpful for me.

Cons

Only limitation is that they deploy it exclusively on AWS so we're not able to host it on our own server.

“great control over operations

Pros

Handling asset tracking, cost control, worker productivity, labor scheduling and warranty costs all in one place has made my daily work much more organized.

Cons

The help content could be expanded, since better documentation and guidance would likely cut down on the number of support calls.