DATOMS Reviews

“excellent support”

Pros

Right from the installation stage, the customer support team was extremely helpful and provided excellent assistance throughout. The product itself has been working well without any issues.

Cons

There isn't much to complain about though the product labeling and overall appearance could use an upgrade.

“Good results overall”

Pros

Every parameter in this software shows accurate and consistent results which has been really satisfying to see.

Cons

Please give more attention to the fuel top-up and fuel consumption reports, as those areas still need improvement.

“amazing features and support”

Pros

After using DATOMS for about a month, it has turned out to be a really good product with impressive features. The service team is also very customer-focused and responsive which makes the overall experience even better.

Cons

It's still been only around a month since I started using it so I haven't come across any drawbacks at this point.

“flexible across dg setups”

Pros

It works well with just about any type of DG and system which makes it very flexible in different setups.

Cons

The onsite installation process and networking side still have room for improvement.

“Quick setup and integration”

Pros

Getting it integrated and configured was simple.

Cons

The way things are managed could use a bit more flexibility.

“Scalable and accessible platform”

Pros

Getting into the system is simple and it scales well when new requirements come up.

Cons

Everything has been good. I'll need more time to judge it over the long term.

“dependable tracking :)”

Pros

Real-time monitoring, location tracking and helpful support for fixing issues have been very useful.

Cons

Device delivery takes time, there are occasional network issues and receiving data packets can be delayed.

“Plug-and-play dashboard delight”

Pros

The plug-and-play module genuinely works as expected and the dashboard's UX/UI feels clean, simple and well put together.

Cons

everything available in the current system is working really well. The only thing that would make it even better is adding a real-time predictive maintenance use case for asset health which would push the overall performance up even further.

“valuable controller data access”

Pros

It connects with most of our controllers and gives us visibility into the data we need.

Cons

The platform itself still has room for improvement when it comes to the user experience.

“Powerful tracking and monitoring platform”

Pros

Datoms has been an excellent fit for our organization. The features that have been the most valuable for us include asset tracking, predictive maintenance and the ability to handle multiple use cases from one platform, such as DG monitoring, smart meters and water and air monitoring. It also lets us monitor and track vending machines and more. On top of that the triggers, alerts and notifications management work really well and the access levels and team permissions are very useful.

Cons

it matches everything we currently need though like any product out there, there is always some room for future improvement.

“attractive design and valuable content”

Pros

Right away the site feels user-friendly, visually appealing and packed with relevant, useful content. The design looks professional, matches the brand identity well and is pleasant to look at. The layout is neatly organized and the fonts and colors work nicely together which makes the whole website feel polished and comfortable to use.

Cons

One improvement I'd really like to see is an option to transfer or export the data into a Microsoft Excel sheet.

“Accurate real-time reporting”

Pros

Getting reports in real time and being able to customize report generation has been really useful. It gives the flexibility to create the kind of reports needed without much hassle.

Cons

User interface still has room for improvement and could definitely be made more interactive.

“Custom reports and dashboards”

Pros

The reports and dashboard are fully customizable which makes the platform really flexible for different needs.

Cons

I think the user interface could be a bit more simple and easier to navigate.

“Cost-saving and customer-friendly”

Pros

It's been really helpful for my customers and it has saved us a lot of money. Overall it's a very economical option.

Cons

It's been a very good product and everything has been working well so far.

“real-time visibility that delivers”

Pros

Having real-time data solid situational awareness and support for IoT devices makes this platform really valuable for our work.

Cons

One thing to note is that the large database capacity isn't something we actually need on our side.