Marketing and Advertising, 1-10 employees
“reliable fleet accuracy”
Pros
AMCS Fleet Maintenance has proven to be accurate and dependable when it comes to managing fleet operations.
Cons
It also has solid security controls in place so there are no disruptions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 11-50 employees
“Fleet success and profitability”
Pros
This tool is designed to help fleets succeed while keeping operations focused on profitability.
Cons
I find it is built to capture and manage all fleet processes in one dedicated system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
“fleet tracking that delivers!”
Pros
Keeping up with repairs and maintenance across a full truck fleet is much more manageable with this software. It's very capable and gives us the functionality needed to stay on top of everything.
Cons
A few of the more advanced features take time to understand and aren't the most simple at first. Initial remote access can also be a problem depending on how your company's network is configured.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Transportation/ Trucking/ Railroad, 500+ employees
“Excellent support and daily reports”
Pros
One of the best parts of Dossier is the excellent support team. It helps us stay on top of all our preventive maintenance and repair orders without much hassle. The system also gives us a reliable way to store and monitor all the important numbers for each unit and being able to add notes about previous repairs is very useful. Another feature that has been especially beneficial is having Dossier generate daily reports for us.
Cons
Changing employee permissions can be confusing at times. Because of that, there are moments when staff members do not have the access they need to make updates or changes when necessary.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Reliable tracking for fleet upkeep”
Pros
I like that this system is keeps track of inspections and repairs for both heavy equipment and trucks. It's also very user-friendly which makes it simple to use day to day.
Cons
Honestly I don't have any real complaints about it. If I had to suggest one improvement, I'd say the reports could be made a bit more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 101-500 employees
“convenient fleet tracking tools”
Pros
It keeps up with parts inventory, includes work order functionality and can integrate with PeopleNet. Customer service is also available whenever needed.
Cons
I haven't run into any real issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Renewables & Environment, 500+ employees
“Flexible fit for every division”
Pros
Having multiple divisions and departments usually makes it hard to keep everyone on the same system but this software handles that really well. Each team can manage its own operations on the same platform while still staying aligned wherever it matters.
Cons
The security setup is solid which is a big plus but it can take a bit of digging to figure out which permissions are assigned to each employee or group.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logistics and Supply Chain, 500+ employees
“Quick to learn and use”
Pros
Getting started with it was simple and using it day to day feels very simple.
Cons
I honestly can't think of any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 11-50 employees
“Useful analysis”
Pros
Right away, the simple setup and navigation have been a real plus with this program. Compared with other fleet safety software I've looked at, this one gives us the ability to enter the exact information we need and review that data based on our specific requirements.
Cons
No complaints. Hopefully that stays the case as I keep using the product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Public Policy, 101-500 employees
“Top-notch reports and support”
Pros
One of the biggest strengths is the daily reporting..there's a report for just about everything. Preventive maintenance and inventory reorder features work exceptionally well. It's also very convenient to update equipment details or specifications while entering daily information like work orders. The support team is truly outstanding, easily among the best out there. Another major plus is the annual Dossier Users Convention which is a valuable chance to connect with other users and see the latest software updates introduced each year.
Cons
The only downside is that offsite training can get expensive when a new user needs to be trained although the training itself is extremely thorough and high quality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
