FastMaint

FastMaint Reviews

Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

52%

3

Stars

4%

2

Stars

12%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MH

Mark H.

Not Specified, N/A employees

5.0
January 2011

fantastic multi-user setup

Pros

Setting it up for multiple users was very easy for me. The data entry screens are easy to understand and I was able to work with the system daily without much effort. I also found the built-in reporting templates very useful since they were ready to use from the start.

Cons

I honestly haven't come across any issues yet!!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Richard N.

Not Specified, N/A employees

4.0
April 2010

quick setup and helpful support

Pros

Getting it installed on a shared network drive was simple in my case. I haven't used every feature deeply yet but most of what I've tried has been easy to understand. I also appreciate how quickly the support team responds when I send questions and the regular emails with tips have been helpful for learning the system better.

Cons

One thing that could be improved is the licensing, as it would be better if any user could log in on a computer where the software is already installed. Email alerts for pending work orders would also be a helpful feature to have. The documentation is already fairly great but adding a few more in-depth examples would make it even more useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

DW

David W.

Not Specified, N/A employees

4.0
March 2010

helpful support and fast workflow

Pros

From my experience, it handles most of my needs from a single interface which keeps things convenient for me. I also like that the reporting format can be adjusted and whenever I've needed support, the responses have been helpful and timely.

Cons

As with most software, a few things don't work exactly the way I'd prefer. There's also no built-in way to track configuration changes, such as task instructions which may not matter to everyone but can be a concern in regulated environments like ours. I also struggled for a while to get the custom reports looking the way I wanted, although I was satisfied with the end result.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

LD

Laura D.

Not Specified, N/A employees

4.0
October 2009

Perfect setup and friendly design

Pros

Installation was simple for me and the software has been easy to use since the beginning.

Cons

There are still a few issues in the program especially with the reset button and it sometimes hangs when closing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

LH

Leif H.

Not Specified, N/A employees

4.0
July 2009

reliable maintenance and parts control

Pros

It handles both breakdowns and routine maintenance well in my experience. I also find the spare parts and purchasing features very strong. It supports detailed part tracking, works well with different language characters and gives me good control over costs.

Cons

One issue is that work orders that are overdue for a long time no longer remain visible in the work order list so they have to be tracked down through the task listing instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9