FastMaint Reviews

“affordable and user-friendly tool

Pros

From my perspective, the pricing is very reasonable and I didn't need much training to get started. It felt accessible enough that I could begin using it without a steep learning process.

Cons

I was hoping for a bit more involvement from customer support. Regular phone calls or email check-ins to ask whether any improvements were needed would have made the experience even better.

“detailed tracking and reporting

Pros

I like how detailed the system is when it comes to managing work requests. I can track requests, generate reports, keep communication going through comments and assign tasks with time, date and cost details which helps me stay organized.

Cons

One thing that's missing is photo uploading and there's also no option to view photos in a report-style format. Closed work requests should also be separated and filtered into a dedicated closed folder.

“reliable and simple to train platform

Pros

Getting started didn't take long for me and training others on my team was also fairly simple. I also like that I can switch between the web version and desktop version depending on what I need at the time.

Cons

Honestly, I don't have any complaints. It has never crashed on me and I've never had to rebuild the database which is a huge improvement compared to another CMMS product I've used before.

“well-organized reporting tool

Pros

Everything feels easy to work with especially when I'm uploading or downloading data. I also find the stats section helpful and the layout makes it easy for me to understand reporting information quickly.

Cons

One thing that could make it better would be a user interface that feels more similar to Windows.

“clunky reports and poor usability

Pros

From my experience, the pricing is low, it handles basic functions well and I can access it whenever I need it without issues.

Cons

Using the reporting features feels too clunky and the software isn't very user-friendly overall.

“feature-packed and user-friendly software

Pros

It was quick for me to get started and using it day to day has been simple. I also like that it comes with a good number of features that make it more useful in my workflow.

Cons

One area that slows things down is confirming PMs and work orders. When someone other than the originally assigned person completes a PM, it ends up taking a lot of extra steps and time to update everything. It would help a lot to have a way to open a single "packet" and enter the time along with the person or people who completed it all at once, instead of having to open each individual work order. If it is only one, it is manageable but when I am dealing with 200 work orders and need to adjust the time or assigned people on 25% of them, it takes too much time away from my main responsibilities.

“helpful tooltips and useful features

Pros

Getting started was fairly fast for me because the interface is easy to follow and there are helpful tooltips throughout. The documentation is also written in a way that actually makes learning easier. I was able to understand most features quickly and the CSV import works reliably in my case.

Cons

One area that could use improvement is the search functionality especially when it comes to searching custom fields.

“user-friendly scheduling boost

Pros

The user-friendly design has really helped me manage my time better and keep preventive maintenance tasks under control.

Cons

It's very simple to use.

“nifty features that deliver

Pros

There are quite a few strong features that stand out to me. Having used systems like Maximo and other EAM tools before, I can say this one holds up well in comparison. I especially like the work request feature and being able to create or update requests directly through email has made things much more efficient for me.

Cons

The search functionality still needs improvement. Searching for work orders, equipment and parts could be expanded to make it more effective.

“affordable and quick to deploy

Pros

Getting started with it was simple for me, setup didn't take much effort, it stays budget-friendly and it runs smoothly across the network.

Cons

It still falls short on some of the functionality needed to serve as a fully complete CMMS solution.

“admin updates are really simple

Pros

From an admin point of view, keeping everything updated and maintained has been very easy for me and doesn't feel complicated at all.

Cons

Nothing to complain about. It does exactly what it promises and promises exactly what it delivers.

“flexible access that fits us

Pros

Getting around different equipment areas and related sections has been very easy for me. I really like how accessible everything is and the system gives me enough flexibility to adjust things based on my specific needs without much effort.

Cons

This honestly feels like true 5-star software so it is hard to come up with much to criticize. If anything, having more user profiles included as standard would be a nice addition, although we are managing fine with the five provided.

“Customizable work order printing

Pros

Handling work orders has been simple in my experience. I can create and update them without confusion and the system also allows room to grow as requirements increase. Printing work orders is quick and the customization options are clear enough that I don't feel stuck while setting things up.

Cons

Since I haven't used any other software for this type of job, I really can't compare it to other options. If I had to point out one thing, the custom fields could probably be improved a bit to offer more flexibility.

“all-in-one task tracking

Pros

In my day-to-day work, it helps me stay on top of tasks and keeps everything organized in one place. I can manage vendor details easily, track spare parts inventory and review equipment maintenance history whenever needed. I also find it helpful that work orders can be printed daily which keeps my workflow consistent.

Cons

One thing that's been frustrating is that I used to be able to type in a task search and enter only a work order date for unplanned tasks but that doesn't seem possible anymore. I'd also like to see some sample work order layouts for customizing printouts and having auto spell check would be helpful.

“reliable reports and cost tracking

Pros

After using it for several years, I've found it to be very reliable. The reporting side stands out the most for me because I can clearly monitor equipment costs and track downtime which helps me make better decisions.

Cons

Honestly, my only real issue is how many steps it takes to print work orders. I'd love to have a one-click printing option instead.

“repair workflow needs work

Pros

I also like how it tracks both completed and pending work orders and the visual indicator for overdue items turning red makes it very easy for me to spot priorities quickly.

Cons

Writing up an unscheduled repair takes more steps than it should. You basically have to clear out an existing "any other maintenance" task just to create a new one and get a work order number assigned. There's also no automatic trigger to send pending work orders to the printer.

“missing forms and parts attachments

Pros

Upgrading the system has been smooth in my experience and I also find it useful that I can send purchase orders directly to purchasing through email without extra steps.

Cons

The feedback section really needs an option to include a form so technicians can fill it out when they finish a task. The equipment tabs also need improvement so a parts list or PDF with parts details can be attached.

“feature-packed and user-friendly tool

Pros

It didn't take much time for me to learn and I was able to begin using its features right away since there are plenty of tools already built in.

Cons

I haven't come across any issues or drawbacks at this point.

“reliable tracking and quick setup

Pros

Starting out felt easy and I've been able to manage everything without much difficulty while still keeping track of all the important details I need.

Cons

One thing I'd really like improved is the visibility of planned work orders beyond the two-week window. There are times when we fall behind or have to wait on parts and once that happens the work order no longer appears on the list.

“Great fit for ranch maintenance

Pros

From my experience, even though the software is powerful, it still feels simple to work with. I was able to adjust features to match our more unusual setup which helped a lot. It also allowed me to manage seasonal equipment use sort work orders based on weather and organize tasks by skill level. This made it a good fit for running maintenance operations on a large ranch environment with mixed agricultural and livestock work.

Cons

We ran into a few mistakes that weren't addressed in the documentation and the Import/Export feature felt more complicated than it should have been.

“fantastic multi-user setup

Pros

Setting it up for multiple users was very easy for me. The data entry screens are easy to understand and I was able to work with the system daily without much effort. I also found the built-in reporting templates very useful since they were ready to use from the start.

Cons

I honestly haven't come across any issues yet!!

“quick setup and helpful support

Pros

Getting it installed on a shared network drive was simple in my case. I haven't used every feature deeply yet but most of what I've tried has been easy to understand. I also appreciate how quickly the support team responds when I send questions and the regular emails with tips have been helpful for learning the system better.

Cons

One thing that could be improved is the licensing, as it would be better if any user could log in on a computer where the software is already installed. Email alerts for pending work orders would also be a helpful feature to have. The documentation is already fairly great but adding a few more in-depth examples would make it even more useful.

“helpful support and fast workflow

Pros

From my experience, it handles most of my needs from a single interface which keeps things convenient for me. I also like that the reporting format can be adjusted and whenever I've needed support, the responses have been helpful and timely.

Cons

As with most software, a few things don't work exactly the way I'd prefer. There's also no built-in way to track configuration changes, such as task instructions which may not matter to everyone but can be a concern in regulated environments like ours. I also struggled for a while to get the custom reports looking the way I wanted, although I was satisfied with the end result.

“Perfect setup and friendly design

Pros

Installation was simple for me and the software has been easy to use since the beginning.

Cons

There are still a few issues in the program especially with the reset button and it sometimes hangs when closing.

“reliable maintenance and parts control

Pros

It handles both breakdowns and routine maintenance well in my experience. I also find the spare parts and purchasing features very strong. It supports detailed part tracking, works well with different language characters and gives me good control over costs.

Cons

One issue is that work orders that are overdue for a long time no longer remain visible in the work order list so they have to be tracked down through the task listing instead.