FMS:Workplace Reviews

Pros

The interface is clean and simple so getting around the system feels very natural. Its native AutoDesk integration is also a real plus making the connection with facility floor plans feel smart and smooth.

Cons

I'd still like to see the integration grow beyond facility floor plans and extend into site-level plans so the bigger picture can be displayed and visualized more clearly.

Pros

Managing maintenance work through FMS has been easy and we can rely on the system to keep tasks organized and properly tracked.

Cons

The main drawback is the price which feels relatively high compared with other maintenance management solutions we've considered.

Pros

One of the biggest advantages this software has brought to our department and really the university overall, is how quickly we can pull up floor plans for more than 250 buildings, apply color coding based on different data points and export them when needed.

Cons

My ongoing frustration as the administrator and the person who built our system setup on my own, has been the lack of documentation for the data fields included out of the box. I've spent hours creating fields across different tables and linking them to others, only to discover later that those same fields already existed. Without clear documentation of the built-in table fields and how the tables relate to each other, it often felt like I was working completely blind.

Pros

This software really gets into the details of ERP and includes options I wouldn't have even considered which makes it feel well prepared for future needs.

Cons

The challenge is not knowing all the available functions and when trying to learn them, the instructional flow isn't very good.

Pros

A big plus is how much customization it offers, along with the ability to set up different data formats based on each user's login or access level.

Cons

i'd still like to see some GIS functionality for visually locating building data in relation to one another, as well as GIS support for exterior utilities.

Pros

One feature I really appreciate is the visual querying on floor plans. Being able to hatch by department or space type or quickly display vacancies, makes the information much more useful and easier to understand at a glance.

Cons

The reporting formats still fall short when it comes to exporting into something truly usable in Excel. Most of the time, I end up building an Excel file from a view instead. It's not as polished visually but it does make filtering a lot simpler.

Pros

Compared with other similar software, the functionality here felt much more powerful and capable.

Cons

Pricing was a little on the high side. It would be better if there were more package options with just the basic features.

Pros

A pretty powerful platform overall and it helps us manage all the details we need across our many sites and SF.

Cons

Some features can feel a little buggy when moving between different modules and the interface isn't always smooth.

Pros

Getting around the system feels very simple and people usually learn how to move through the floor plans and different views without much trouble. The tech support team stays on top of issues and handles them quickly and efficiently.

Cons

Some of the program's features don't quite match the way our company operates so that can end up requiring a custom-built solution.