Total 24 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RV
Ron V.

Transportation/ Trucking/ Railroad, 101-500 employees

5.0

reliable tracking and reminders

Pros

Keeping tabs on tools and equipment is one of the most useful parts of GAGEpack. It also helps a lot that reminder schedules for due dates can be set on different timelines and there's plenty of detailed information you can attach to the tools we use.

Cons

One issue that comes up pretty often is the program crashing on a fairly regular basis which usually means we have to reach out to support to get it reset.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PB
paul b.

Airlines/ Aviation, 11-50 employees

5.0

affordable and intuitive with excellent support

Pros

Compared with many competing products, this one costs less and is still very user-friendly, even for someone who is not particularly computer-savvy. Whenever I've needed assistance, the customer service team has been excellent and very helpful.

Cons

There were a few features that were not immediately simple for me as a non-technical user and entering all of our gauges manually took a fair amount of time. PQ Systems can transfer all of your gauges into the software for you but that comes at an added cost. Still, these felt like fairly minor issues overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KS
kyle S.

Aviation & Aerospace, 500+ employees

4.0

Helpful tutorials and reliable reminders

Pros

the tutorials help you get up and running pretty quickly. It works really well for tracking products and tools and the built-in email feature is useful for sending reminders so people know when something is due. Customer support has also been very dependable and they usually resolve problems fast whenever something comes up.

Cons

Creating certain reports can be time-consuming. The software does include some built-in reports but I've still needed more options than what's currently available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SL
Steve L.

Automotive, 500+ employees

5.0

best-in-class gage management

Pros

Out of all the gage management tools I've worked with, GAGEpack has been the most simple and user-friendly by far. On top of that, the customer support has been outstanding every time I've needed help.

Cons

I honestly haven't run into any problems with the software. It's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10