Guide Ti Reviews

Pros

This software makes managing maintenance so much easier. It takes a lot of the hassle out of keeping everything running smoothly.

Cons

No complaints, I just have positive experiences so far.

Pros

Setting up the software was a learning experience but in a good way. I really appreciate the built-in help tools, they make it easier to figure things out on my own.

Cons

In our case, there are way too many unnecessary parameters, which actually discouraged some of our employees from using Guide TI at first.

Pros

I love that you can control user access based on their roles. It keeps things organized and makes managing permissions simple.

Cons

I can't think of any major downsides right now. The only issue I've had is with GuideMobile but I suspect that's more of an internal IS/IT issue than a problem with COGEP.

Pros

The planning tool has been a lifesaver for our supervisors and mechanics. Since switching to Guide TI, we have had way fewer unexpected machine breakdowns because preventive maintenance is so much easier to keep up with.

Cons

Access rights settings are very detailed, which is great for security but can make configuration more complicated than it needs to be.

Pros

One of the best things about this software is how customizable it is. It adapts to our needs now and will grow with us in the future.

Cons

There are so configuration options, it's sometimes hard to find exactly what you need.

Pros

The request and transit process works seamlessly. The inventory management screen is super intuitive, making it easy to search for and track parts. I also love how well it integrates with other processes and it keeps everything in sync.

Cons

The system does a great job managing price agreements and contracts with suppliers.

Pros

The parts catalog feature is great! It helps us keep inventory levels in check and makes reordering parts much simpler.

Cons

Few features are missing, like a tender and award module, a tool loan module and order reminders for pending purchases.

Pros

Everything in this system is interconnected, which makes pulling up information really easy. The dashboards are clear and interactive, and if we ever need a custom feature, their development team is quick to help.

Cons

The web version could use a redesign especially for multi-site environments.

Pros

Guide TI has made it so much easier to track our equipment and schedule preventive maintenance. It also simplifies how our teams submit maintenance requests, which keeps things running more smoothly.

Cons

I think the access rights system is very advanced but that also makes setting it up more complicated than it should be.

Pros

I like how flexible the reporting features are. We can create reports that fit our needs, manage inventory, track assets, handle invoicing, and even link different software systems together.

Cons

No real issues so far. Anytime we run into a problem, we report it, and the team is quick to help.

Pros

Accessing important data in real time is a huge advantage. We can quickly see how things are going and make better decisions to stay on track with our goals.

Cons

There are so many features that it's important to clearly define short, medium and long term needs to make sure the system is set up effectively.

Pros

The planning tool is super powerful. It helps us schedule work orders efficiently, and the mobile module makes interventions faster. I also love the automated reporting and dashboard features, they've made tracking performance so much easier. Plus, their support team is really responsive.

Cons

The biggest improvement needed is making the web deployment and cloud storage setup simpler. Since it's not fully web based, using it online isn't always smooth, which can be frustrating for companies with remote employees.

Pros

Setup was quick and easy and the support team has been really helpful. It's a great fit for what we need.

Cons

The way license management works has changed over the past few years, which took some adjusting.

Pros

Guide TI is a really solid system. It's easy to use and flexible enough to fit our workflow. Keeping up with preventive and corrective maintenance is so much simpler now. We also use it for inventory management, which has helped us track stock, manage costs and streamline the purchasing process.

Cons

Creating some reports can be tricky and sometimes requires using additional software. We don't always get the answers we need right away.

Pros

It's very easy and doesn't take long to learn.

Cons

When there are a lot of users on the system, it tends to slow down.